[freeside-users] Unable to View Typeset Invoice PDF

ayodeji.oseni at wirefreebroadband.com.au ayodeji.oseni at wirefreebroadband.com.au
Thu Mar 28 01:30:06 PDT 2013


Hi Folks,

We are currently using Freeside 2.3.5 on Ubuntu 11.10 and have been  
using it for about 4 months now. When we initially installed it, we  
were able to view invoices in PDF format but now when we click on  
'View typeset invoice PDF, we get the following error:

===============================================================================
error: 	IPC::Run: timeout on timer #1 at /usr/share/perl5/IPC/Run.pm  
line 2956.
context:
...
96: 	 local @CARP_NOT = $cgc ? $cgc->() : caller();
97: 	 shortmess_heavy(@_);
98: 	}
99:
100: 	sub croak { die shortmess @_ }
101: 	sub confess { die longmess @_ }
102: 	sub carp { warn shortmess @_ }
103: 	sub cluck { warn longmess @_ }
104:
...
code stack: 	 /usr/local/share/perl/5.12.4/Carp.pm:100
/usr/share/perl5/IPC/Run/Timer.pm:495
/usr/share/perl5/IPC/Run/Timer.pm:374
/usr/share/perl5/IPC/Run.pm:2956
/usr/share/perl5/IPC/Run.pm:3474
/usr/share/perl5/IPC/Run.pm:1452
/usr/local/share/perl/5.12.4/FS/Misc.pm:794
/usr/local/share/perl/5.12.4/FS/Misc.pm:745
/usr/local/share/perl/5.12.4/FS/cust_bill.pm:3633
/var/www/freeside/view/cust_bill-pdf.cgi:37
/var/www/freeside/autohandler:1

===============================================================================

We also get the same error message when we try to 'print' or email  
invoices to customers. Can someone please advice on what we can do to  
resolve this issue?

Regards,
Ayo

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