[freeside-users] Packages do not provision services
steve at dxmail.live
Wed Jan 30 07:54:09 PST 2019
Thanks for your response. I am running the most recent unstable
4.3-2019012915 git version. The selfservice is not working yet in the
unstable branch. I am trying to provision services such as Freeswitch
accounts and voip.ms subaccounts. They worked fine when I was able to
add packages while adding a customer. But when I order packages on the
customer screen nothing happens. There must be some way to make it do
the provisioning. The reports of unprovisioned services shows all the
attempts that didn't execute.
On 1/30/2019 10:18 AM, Nathan Kennedy wrote:
> On Wed, 2019-01-30 at 09:49 -0500, Steve wrote:
>> I've had this problem since I first used Freeside. When adding a
>> package to a customer with provisioning exports they don't execute. The
>> reports confirm that nothing happens, and there is no job in the queue.
>> Until yesterday's update, adding a package while creating a customer
>> (first package at the bottom of the customer add screen) would work.
>> But adding packages after creating the customer never works.
>> How can you add packages and have them provision services? I can't find
>> any way to make it provision anything.
> Hello Steve,
> I know that services can be automatically provisioned during the
> signup process through the selfservice portal but I do not believe
> there is a similar facility for doing so from the backend.
> Could you provide some examples of what you are trying to do and the
> version of Freeside you are running?
> Thank you,
> Nathan Kennedy
> Contracted Professional IT
> (360) 637-1090
> freeside-users mailing list
> freeside-users at freeside.biz
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