[freeside-users] "Pending payment" prevents further action on customer account.
tetherow at shwisp.net
Tue Nov 27 11:01:09 PST 2018
Didn't see anyone reply to this. You should be able to use the
following SQL to update the cust_pay_pending table
update cust_pay_pending set status='done', statustext='declined:
recovery from Freeside Failur' where status='declined';
On 11/15/2018 04:25 PM, Ernie Dunbar wrote:
> Hi everyone.
> This month, we had a couple of customers who we can't enter payments
> for, because in their Payment History, there is a payment pending that
> has not been resolved.
> When I try to process their payment, I get the following error message:
> A payment is already being processed for this customer (paypendingnum
> 35934); CC transaction aborted.
> How do I cancel the payment being processed so that I can start
> charging the customer again?
> Ernie Dunbar
> **System Administrator*
> Information Technology Department
> Vancouver: (604) 482-1190
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> Fax : (604) 482-1191
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