[freeside-users] [Mason] cannot find component file index.html

Mike Cavanagh mcavanagh at xillient.com
Sat Aug 25 10:05:54 PDT 2012


Installing Freeside with RT integration on CentOS 6.3  I have all the perl
modules and dependencies loaded.  I am now trying to use the application.

Starting httpd goes well.  I get the OK message.

When I try to login, I get the following:
	Webpage:
		Not Found.
		The requested URL /index.html was not found on this server.

	/etc/httpd/logs/error_log file
		[Mason] Cannot resolve file to component:
/var/www/html/freeside/index.html (is file outside component root?) at
		/usr/local/share/perl5/HTML/Mason/ApacheHandler.pm line 855.


A little debugging in ApacheHandler.pm shows:
	pathname == /var/www/html/freeside/index.html
	component path == ""
	document_root == /var/www/html/freeside

Not sure why the file is not found.  The file does exist:
	ls -ls /var/www/html/freeside/index.html
		4 -rw-r--r--. 1 freeside freeside 1483 Aug  6 23:44
/var/www/html/freeside/index.html

Anyone have any thoughts?
Let me know if more excerpts from config files, etc. are needed/desired.
Thanks,
Mike


Non comment/blanks lines from httpd.conf file:
==============================================
ServerTokens OS
ServerRoot "/etc/httpd"
PidFile run/httpd.pid
Timeout 60
KeepAlive Off
MaxKeepAliveRequests 100
KeepAliveTimeout 15

<IfModule prefork.c>
	StartServers       8
	MinSpareServers    5
	MaxSpareServers   20
	ServerLimit      256
	MaxClients       256
	MaxRequestsPerChild  4000
</IfModule>

<IfModule worker.c>
	StartServers         4
	MaxClients         300
	MinSpareThreads     25
	MaxSpareThreads     75
	ThreadsPerChild     25
	MaxRequestsPerChild  0
</IfModule>

Listen 80

LoadModule auth_basic_module modules/mod_auth_basic.so
LoadModule auth_digest_module modules/mod_auth_digest.so
LoadModule authn_file_module modules/mod_authn_file.so
LoadModule authn_alias_module modules/mod_authn_alias.so
LoadModule authn_anon_module modules/mod_authn_anon.so
LoadModule authn_dbm_module modules/mod_authn_dbm.so
LoadModule authn_default_module modules/mod_authn_default.so
LoadModule authz_host_module modules/mod_authz_host.so
LoadModule authz_user_module modules/mod_authz_user.so
LoadModule authz_owner_module modules/mod_authz_owner.so
LoadModule authz_groupfile_module modules/mod_authz_groupfile.so
LoadModule authz_dbm_module modules/mod_authz_dbm.so
LoadModule authz_default_module modules/mod_authz_default.so
LoadModule ldap_module modules/mod_ldap.so
LoadModule authnz_ldap_module modules/mod_authnz_ldap.so
LoadModule include_module modules/mod_include.so
LoadModule log_config_module modules/mod_log_config.so
LoadModule logio_module modules/mod_logio.so
LoadModule env_module modules/mod_env.so
LoadModule ext_filter_module modules/mod_ext_filter.so
LoadModule mime_magic_module modules/mod_mime_magic.so
LoadModule expires_module modules/mod_expires.so
LoadModule deflate_module modules/mod_deflate.so
LoadModule headers_module modules/mod_headers.so
LoadModule usertrack_module modules/mod_usertrack.so
LoadModule setenvif_module modules/mod_setenvif.so
LoadModule mime_module modules/mod_mime.so
LoadModule dav_module modules/mod_dav.so
LoadModule status_module modules/mod_status.so
LoadModule autoindex_module modules/mod_autoindex.so
LoadModule info_module modules/mod_info.so
LoadModule dav_fs_module modules/mod_dav_fs.so
LoadModule vhost_alias_module modules/mod_vhost_alias.so
LoadModule negotiation_module modules/mod_negotiation.so
LoadModule dir_module modules/mod_dir.so
LoadModule actions_module modules/mod_actions.so
LoadModule speling_module modules/mod_speling.so
LoadModule userdir_module modules/mod_userdir.so
LoadModule alias_module modules/mod_alias.so
LoadModule substitute_module modules/mod_substitute.so
LoadModule rewrite_module modules/mod_rewrite.so
LoadModule proxy_module modules/mod_proxy.so
LoadModule proxy_balancer_module modules/mod_proxy_balancer.so
LoadModule proxy_ftp_module modules/mod_proxy_ftp.so
LoadModule proxy_http_module modules/mod_proxy_http.so
LoadModule proxy_ajp_module modules/mod_proxy_ajp.so
LoadModule proxy_connect_module modules/mod_proxy_connect.so
LoadModule cache_module modules/mod_cache.so
LoadModule suexec_module modules/mod_suexec.so
LoadModule disk_cache_module modules/mod_disk_cache.so
LoadModule cgi_module modules/mod_cgi.so
LoadModule version_module modules/mod_version.so
LoadModule perl_module modules/mod_perl.so

Include conf.d/*.conf
Include freeside-conf.d/*.conf

User freeside
Group freeside
ServerAdmin root at localhost
ServerName freeside.fred.com:80
UseCanonicalName Off
DocumentRoot "/var/www/html/freeside"

<Directory />
    Options FollowSymLinks
    AllowOverride None
</Directory>

<Directory "/var/www/html/freeside">
            Options Indexes FollowSymLinks

            AllowOverride None

            Order allow,deny
            Allow from all

</Directory>

<IfModule mod_userdir.c>
    #
    # UserDir is disabled by default since it can confirm the presence
    # of a username on the system (depending on home directory
    # permissions).
    #
    UserDir disabled
    #
    # To enable requests to /~user/ to serve the user's public_html
    # directory, remove the "UserDir disabled" line above, and uncomment
    # the following line instead:
    #
    #UserDir public_html
</IfModule>

        <Directory /var/www/html/freeside/rt/NoAuth>
                <Limit GET POST>
                        allow from all
                        Satisfy any
                        SetHandler perl-script
                        PerlHandler HTML::Mason
                </Limit>
        </Directory>

        <Directory /var/www/html/freeside/rt/REST/1.0/NoAuth>
                <Limit GET POST>
                        allow from all
                        Satisfy any
                        SetHandler perl-script
                        PerlHandler HTML::Mason
                </Limit>
        </Directory>

        <DirectoryMatch "^%/var/www/html/freeside/rt/.*NoAuth/images">
                SetHandler None
        </DirectoryMatch>

        <Directory /var/www/html/freeside/rt/Ticket/Attachment>
                SetHandler perl-script
                PerlHandler HTML::Mason
        </Directory>

        <Directory /var/www/html/freeside/rt/Search>
                SetHandler perl-script
                PerlHandler HTML::Mason
        </Directory>

DirectoryIndex index.html index.html.var
AccessFileName .htaccess

<Files ~ "^\.ht">
    Order allow,deny
    Deny from all
    Satisfy All
</Files>

TypesConfig /etc/mime.types
DefaultType text/plain

<IfModule mod_mime_magic.c>
    MIMEMagicFile conf/magic
</IfModule>

HostnameLookups Off
ErrorLog logs/error_log
LogLevel warn
LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\""
combined
LogFormat "%h %l %u %t \"%r\" %>s %b" common
LogFormat "%{Referer}i -> %U" referer
LogFormat "%{User-agent}i" agent
CustomLog logs/access_log combined
ServerSignature On
Alias /icons/ "/var/www/icons/"

<Directory "/var/www/icons">
    Options Indexes MultiViews FollowSymLinks
    AllowOverride None
    Order allow,deny
    Allow from all
</Directory>

<IfModule mod_dav_fs.c>
    # Location of the WebDAV lock database.
    DAVLockDB /var/lib/dav/lockdb
</IfModule>

ScriptAlias /cgi-bin/ "/var/www/cgi-bin/"

<Directory "/var/www/cgi-bin">
    AllowOverride None
    Options None
    Order allow,deny
    Allow from all
</Directory>

IndexOptions FancyIndexing VersionSort NameWidth=* HTMLTable Charset=UTF-8
AddIconByEncoding (CMP,/icons/compressed.gif) x-compress x-gzip
AddIconByType (TXT,/icons/text.gif) text/*
AddIconByType (IMG,/icons/image2.gif) image/*
AddIconByType (SND,/icons/sound2.gif) audio/*
AddIconByType (VID,/icons/movie.gif) video/*
AddIcon /icons/binary.gif .bin .exe
AddIcon /icons/binhex.gif .hqx
AddIcon /icons/tar.gif .tar
AddIcon /icons/world2.gif .wrl .wrl.gz .vrml .vrm .iv
AddIcon /icons/compressed.gif .Z .z .tgz .gz .zip
AddIcon /icons/a.gif .ps .ai .eps
AddIcon /icons/layout.gif .html .shtml .htm .pdf
AddIcon /icons/text.gif .txt
AddIcon /icons/c.gif .c
AddIcon /icons/p.gif .pl .py
AddIcon /icons/f.gif .for
AddIcon /icons/dvi.gif .dvi
AddIcon /icons/uuencoded.gif .uu
AddIcon /icons/script.gif .conf .sh .shar .csh .ksh .tcl
AddIcon /icons/tex.gif .tex
AddIcon /icons/bomb.gif core
AddIcon /icons/back.gif ..
AddIcon /icons/hand.right.gif README
AddIcon /icons/folder.gif ^^DIRECTORY^^
AddIcon /icons/blank.gif ^^BLANKICON^^
DefaultIcon /icons/unknown.gif
ReadmeName README.html
HeaderName HEADER.html
IndexIgnore .??* *~ *# HEADER* README* RCS CVS *,v *,t
AddLanguage ca .ca
AddLanguage cs .cz .cs
AddLanguage da .dk
AddLanguage de .de
AddLanguage el .el
AddLanguage en .en
AddLanguage eo .eo
AddLanguage es .es
AddLanguage et .et
AddLanguage fr .fr
AddLanguage he .he
AddLanguage hr .hr
AddLanguage it .it
AddLanguage ja .ja
AddLanguage ko .ko
AddLanguage ltz .ltz
AddLanguage nl .nl
AddLanguage nn .nn
AddLanguage no .no
AddLanguage pl .po
AddLanguage pt .pt
AddLanguage pt-BR .pt-br
AddLanguage ru .ru
AddLanguage sv .sv
AddLanguage zh-CN .zh-cn
AddLanguage zh-TW .zh-tw
LanguagePriority en ca cs da de el eo es et fr he hr it ja ko ltz nl nn no
pl pt pt-BR ru sv zh-CN zh-TW
ForceLanguagePriority Prefer Fallback
AddDefaultCharset UTF-8
AddType application/x-compress .Z
AddType application/x-gzip .gz .tgz
AddType application/x-x509-ca-cert .crt
AddType application/x-pkcs7-crl    .crl
AddHandler type-map var
AddType text/html .shtml
AddOutputFilter INCLUDES .shtml
Alias /error/ "/var/www/error/"

<IfModule mod_negotiation.c>
	<IfModule mod_include.c>
	    <Directory "/var/www/error">
	        AllowOverride None
	        Options IncludesNoExec
	        AddOutputFilter Includes html
	        AddHandler type-map var
	        Order allow,deny
	        Allow from all
	        LanguagePriority en es de fr
	        ForceLanguagePriority Prefer Fallback
	    </Directory>
	</IfModule>
</IfModule>

BrowserMatch "Mozilla/2" nokeepalive
BrowserMatch "MSIE 4\.0b2;" nokeepalive downgrade-1.0 force-response-1.0
BrowserMatch "RealPlayer 4\.0" force-response-1.0
BrowserMatch "Java/1\.0" force-response-1.0
BrowserMatch "JDK/1\.0" force-response-1.0
BrowserMatch "Microsoft Data Access Internet Publishing Provider"
redirect-carefully
BrowserMatch "MS FrontPage" redirect-carefully
BrowserMatch "^WebDrive" redirect-carefully
BrowserMatch "^WebDAVFS/1.[0123]" redirect-carefully
BrowserMatch "^gnome-vfs/1.0" redirect-carefully
BrowserMatch "^XML Spy" redirect-carefully
BrowserMatch "^Dreamweaver-WebDAV-SCM1" redirect-carefully




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