[freeside-users] [Mason] cannot find component file index.html
vlad
stereomind at gmail.com
Sat Aug 25 10:30:01 PDT 2012
Did you set FREESIDE_DOCUMENT_ROOT to /var/www/html/freeside in Makefile
before you make install-docs?
I've run into this error before, but I don't exactly remember what was the
culprit. Also, make sure selinux is not getting in your way... It has a bad
habit of restricting apache from accessing certain parts of the filesystem.
Vlad
On Sat, Aug 25, 2012 at 12:05 PM, Mike Cavanagh <mcavanagh at xillient.com>wrote:
> Installing Freeside with RT integration on CentOS 6.3 I have all the perl
> modules and dependencies loaded. I am now trying to use the application.
>
> Starting httpd goes well. I get the OK message.
>
> When I try to login, I get the following:
> Webpage:
> Not Found.
> The requested URL /index.html was not found on this server.
>
> /etc/httpd/logs/error_log file
> [Mason] Cannot resolve file to component:
> /var/www/html/freeside/index.html (is file outside component root?) at
> /usr/local/share/perl5/HTML/Mason/ApacheHandler.pm line
> 855.
>
>
> A little debugging in ApacheHandler.pm shows:
> pathname == /var/www/html/freeside/index.html
> component path == ""
> document_root == /var/www/html/freeside
>
> Not sure why the file is not found. The file does exist:
> ls -ls /var/www/html/freeside/index.html
> 4 -rw-r--r--. 1 freeside freeside 1483 Aug 6 23:44
> /var/www/html/freeside/index.html
>
> Anyone have any thoughts?
> Let me know if more excerpts from config files, etc. are needed/desired.
> Thanks,
> Mike
>
>
> Non comment/blanks lines from httpd.conf file:
> ==============================================
> ServerTokens OS
> ServerRoot "/etc/httpd"
> PidFile run/httpd.pid
> Timeout 60
> KeepAlive Off
> MaxKeepAliveRequests 100
> KeepAliveTimeout 15
>
> <IfModule prefork.c>
> StartServers 8
> MinSpareServers 5
> MaxSpareServers 20
> ServerLimit 256
> MaxClients 256
> MaxRequestsPerChild 4000
> </IfModule>
>
> <IfModule worker.c>
> StartServers 4
> MaxClients 300
> MinSpareThreads 25
> MaxSpareThreads 75
> ThreadsPerChild 25
> MaxRequestsPerChild 0
> </IfModule>
>
> Listen 80
>
> LoadModule auth_basic_module modules/mod_auth_basic.so
> LoadModule auth_digest_module modules/mod_auth_digest.so
> LoadModule authn_file_module modules/mod_authn_file.so
> LoadModule authn_alias_module modules/mod_authn_alias.so
> LoadModule authn_anon_module modules/mod_authn_anon.so
> LoadModule authn_dbm_module modules/mod_authn_dbm.so
> LoadModule authn_default_module modules/mod_authn_default.so
> LoadModule authz_host_module modules/mod_authz_host.so
> LoadModule authz_user_module modules/mod_authz_user.so
> LoadModule authz_owner_module modules/mod_authz_owner.so
> LoadModule authz_groupfile_module modules/mod_authz_groupfile.so
> LoadModule authz_dbm_module modules/mod_authz_dbm.so
> LoadModule authz_default_module modules/mod_authz_default.so
> LoadModule ldap_module modules/mod_ldap.so
> LoadModule authnz_ldap_module modules/mod_authnz_ldap.so
> LoadModule include_module modules/mod_include.so
> LoadModule log_config_module modules/mod_log_config.so
> LoadModule logio_module modules/mod_logio.so
> LoadModule env_module modules/mod_env.so
> LoadModule ext_filter_module modules/mod_ext_filter.so
> LoadModule mime_magic_module modules/mod_mime_magic.so
> LoadModule expires_module modules/mod_expires.so
> LoadModule deflate_module modules/mod_deflate.so
> LoadModule headers_module modules/mod_headers.so
> LoadModule usertrack_module modules/mod_usertrack.so
> LoadModule setenvif_module modules/mod_setenvif.so
> LoadModule mime_module modules/mod_mime.so
> LoadModule dav_module modules/mod_dav.so
> LoadModule status_module modules/mod_status.so
> LoadModule autoindex_module modules/mod_autoindex.so
> LoadModule info_module modules/mod_info.so
> LoadModule dav_fs_module modules/mod_dav_fs.so
> LoadModule vhost_alias_module modules/mod_vhost_alias.so
> LoadModule negotiation_module modules/mod_negotiation.so
> LoadModule dir_module modules/mod_dir.so
> LoadModule actions_module modules/mod_actions.so
> LoadModule speling_module modules/mod_speling.so
> LoadModule userdir_module modules/mod_userdir.so
> LoadModule alias_module modules/mod_alias.so
> LoadModule substitute_module modules/mod_substitute.so
> LoadModule rewrite_module modules/mod_rewrite.so
> LoadModule proxy_module modules/mod_proxy.so
> LoadModule proxy_balancer_module modules/mod_proxy_balancer.so
> LoadModule proxy_ftp_module modules/mod_proxy_ftp.so
> LoadModule proxy_http_module modules/mod_proxy_http.so
> LoadModule proxy_ajp_module modules/mod_proxy_ajp.so
> LoadModule proxy_connect_module modules/mod_proxy_connect.so
> LoadModule cache_module modules/mod_cache.so
> LoadModule suexec_module modules/mod_suexec.so
> LoadModule disk_cache_module modules/mod_disk_cache.so
> LoadModule cgi_module modules/mod_cgi.so
> LoadModule version_module modules/mod_version.so
> LoadModule perl_module modules/mod_perl.so
>
> Include conf.d/*.conf
> Include freeside-conf.d/*.conf
>
> User freeside
> Group freeside
> ServerAdmin root at localhost
> ServerName freeside.fred.com:80
> UseCanonicalName Off
> DocumentRoot "/var/www/html/freeside"
>
> <Directory />
> Options FollowSymLinks
> AllowOverride None
> </Directory>
>
> <Directory "/var/www/html/freeside">
> Options Indexes FollowSymLinks
>
> AllowOverride None
>
> Order allow,deny
> Allow from all
>
> </Directory>
>
> <IfModule mod_userdir.c>
> #
> # UserDir is disabled by default since it can confirm the presence
> # of a username on the system (depending on home directory
> # permissions).
> #
> UserDir disabled
> #
> # To enable requests to /~user/ to serve the user's public_html
> # directory, remove the "UserDir disabled" line above, and uncomment
> # the following line instead:
> #
> #UserDir public_html
> </IfModule>
>
> <Directory /var/www/html/freeside/rt/NoAuth>
> <Limit GET POST>
> allow from all
> Satisfy any
> SetHandler perl-script
> PerlHandler HTML::Mason
> </Limit>
> </Directory>
>
> <Directory /var/www/html/freeside/rt/REST/1.0/NoAuth>
> <Limit GET POST>
> allow from all
> Satisfy any
> SetHandler perl-script
> PerlHandler HTML::Mason
> </Limit>
> </Directory>
>
> <DirectoryMatch "^%/var/www/html/freeside/rt/.*NoAuth/images">
> SetHandler None
> </DirectoryMatch>
>
> <Directory /var/www/html/freeside/rt/Ticket/Attachment>
> SetHandler perl-script
> PerlHandler HTML::Mason
> </Directory>
>
> <Directory /var/www/html/freeside/rt/Search>
> SetHandler perl-script
> PerlHandler HTML::Mason
> </Directory>
>
> DirectoryIndex index.html index.html.var
> AccessFileName .htaccess
>
> <Files ~ "^\.ht">
> Order allow,deny
> Deny from all
> Satisfy All
> </Files>
>
> TypesConfig /etc/mime.types
> DefaultType text/plain
>
> <IfModule mod_mime_magic.c>
> MIMEMagicFile conf/magic
> </IfModule>
>
> HostnameLookups Off
> ErrorLog logs/error_log
> LogLevel warn
> LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\""
> combined
> LogFormat "%h %l %u %t \"%r\" %>s %b" common
> LogFormat "%{Referer}i -> %U" referer
> LogFormat "%{User-agent}i" agent
> CustomLog logs/access_log combined
> ServerSignature On
> Alias /icons/ "/var/www/icons/"
>
> <Directory "/var/www/icons">
> Options Indexes MultiViews FollowSymLinks
> AllowOverride None
> Order allow,deny
> Allow from all
> </Directory>
>
> <IfModule mod_dav_fs.c>
> # Location of the WebDAV lock database.
> DAVLockDB /var/lib/dav/lockdb
> </IfModule>
>
> ScriptAlias /cgi-bin/ "/var/www/cgi-bin/"
>
> <Directory "/var/www/cgi-bin">
> AllowOverride None
> Options None
> Order allow,deny
> Allow from all
> </Directory>
>
> IndexOptions FancyIndexing VersionSort NameWidth=* HTMLTable Charset=UTF-8
> AddIconByEncoding (CMP,/icons/compressed.gif) x-compress x-gzip
> AddIconByType (TXT,/icons/text.gif) text/*
> AddIconByType (IMG,/icons/image2.gif) image/*
> AddIconByType (SND,/icons/sound2.gif) audio/*
> AddIconByType (VID,/icons/movie.gif) video/*
> AddIcon /icons/binary.gif .bin .exe
> AddIcon /icons/binhex.gif .hqx
> AddIcon /icons/tar.gif .tar
> AddIcon /icons/world2.gif .wrl .wrl.gz .vrml .vrm .iv
> AddIcon /icons/compressed.gif .Z .z .tgz .gz .zip
> AddIcon /icons/a.gif .ps .ai .eps
> AddIcon /icons/layout.gif .html .shtml .htm .pdf
> AddIcon /icons/text.gif .txt
> AddIcon /icons/c.gif .c
> AddIcon /icons/p.gif .pl .py
> AddIcon /icons/f.gif .for
> AddIcon /icons/dvi.gif .dvi
> AddIcon /icons/uuencoded.gif .uu
> AddIcon /icons/script.gif .conf .sh .shar .csh .ksh .tcl
> AddIcon /icons/tex.gif .tex
> AddIcon /icons/bomb.gif core
> AddIcon /icons/back.gif ..
> AddIcon /icons/hand.right.gif README
> AddIcon /icons/folder.gif ^^DIRECTORY^^
> AddIcon /icons/blank.gif ^^BLANKICON^^
> DefaultIcon /icons/unknown.gif
> ReadmeName README.html
> HeaderName HEADER.html
> IndexIgnore .??* *~ *# HEADER* README* RCS CVS *,v *,t
> AddLanguage ca .ca
> AddLanguage cs .cz .cs
> AddLanguage da .dk
> AddLanguage de .de
> AddLanguage el .el
> AddLanguage en .en
> AddLanguage eo .eo
> AddLanguage es .es
> AddLanguage et .et
> AddLanguage fr .fr
> AddLanguage he .he
> AddLanguage hr .hr
> AddLanguage it .it
> AddLanguage ja .ja
> AddLanguage ko .ko
> AddLanguage ltz .ltz
> AddLanguage nl .nl
> AddLanguage nn .nn
> AddLanguage no .no
> AddLanguage pl .po
> AddLanguage pt .pt
> AddLanguage pt-BR .pt-br
> AddLanguage ru .ru
> AddLanguage sv .sv
> AddLanguage zh-CN .zh-cn
> AddLanguage zh-TW .zh-tw
> LanguagePriority en ca cs da de el eo es et fr he hr it ja ko ltz nl nn no
> pl pt pt-BR ru sv zh-CN zh-TW
> ForceLanguagePriority Prefer Fallback
> AddDefaultCharset UTF-8
> AddType application/x-compress .Z
> AddType application/x-gzip .gz .tgz
> AddType application/x-x509-ca-cert .crt
> AddType application/x-pkcs7-crl .crl
> AddHandler type-map var
> AddType text/html .shtml
> AddOutputFilter INCLUDES .shtml
> Alias /error/ "/var/www/error/"
>
> <IfModule mod_negotiation.c>
> <IfModule mod_include.c>
> <Directory "/var/www/error">
> AllowOverride None
> Options IncludesNoExec
> AddOutputFilter Includes html
> AddHandler type-map var
> Order allow,deny
> Allow from all
> LanguagePriority en es de fr
> ForceLanguagePriority Prefer Fallback
> </Directory>
> </IfModule>
> </IfModule>
>
> BrowserMatch "Mozilla/2" nokeepalive
> BrowserMatch "MSIE 4\.0b2;" nokeepalive downgrade-1.0 force-response-1.0
> BrowserMatch "RealPlayer 4\.0" force-response-1.0
> BrowserMatch "Java/1\.0" force-response-1.0
> BrowserMatch "JDK/1\.0" force-response-1.0
> BrowserMatch "Microsoft Data Access Internet Publishing Provider"
> redirect-carefully
> BrowserMatch "MS FrontPage" redirect-carefully
> BrowserMatch "^WebDrive" redirect-carefully
> BrowserMatch "^WebDAVFS/1.[0123]" redirect-carefully
> BrowserMatch "^gnome-vfs/1.0" redirect-carefully
> BrowserMatch "^XML Spy" redirect-carefully
> BrowserMatch "^Dreamweaver-WebDAV-SCM1" redirect-carefully
>
>
> _______________________________________________
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> freeside-users at freeside.biz
> http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users
>
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