[freeside-users] Suspend Function

[Zachery Peres]

We use it by sending unix commands to a bash script on the freeradius server. We authenticate by mac address on our customers.
-- 
Sent from my Android phone with K-9 Mail. Please excuse my brevity.

Jack Martin <jack.d.martin at magicwisp.com> wrote:

OK - reading a previous email on the list - it said I had to create a 
user to make it work. I created a package, and a user with that 
package and provisioned it. Then it would not even change the 
radusergroup. I deleted all of that and went back to what I had - but 
it still won't change the usergroup - just the password. I totally 
built a new Svc Definition, and the export still won't change the 
group - but it is changing the password. I see no errors in mysql on 
the radius server. This is making me pull my hair out. Has anybody 
made the suspend work with radius, by work I mean change the users 
usergroup and not password? I am using Freeside v2.1.2



Quoting Jack Martin <jack.d.martin at magicwisp.com>:

> Having trouble with the suspend function - I have never made it work 
> properly, so I am trying again.
>
> I am sure it's something I am doing. I read this on the sqlexport - 
> am maybe I am missing something.
>
> Radius group mapping to reason (via template user) 
> (svcnum|username|username at domain reasonnum|reason)
>
> I have 17 9 in that field.
>
> I have a Service Definition #17 svc_act with the Radius group of Disco
>
> I have a Suspend Reason #9 for Non-Payment
>
> When I suspend an account it goes out to the radius server, and 
> changes the group as it should, but it changes the user password. 
> That means the customer doesn't actually hit the Disco group because 
> they never authenticate. Can somebody tell me exactly what I have 
> messed up.
>
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