[freeside-users] Suspend Function

[Jack Martin]

We use user/pwd and a sql database on our Freeradius server.


Quoting Zachery Peres <zperes at kwikom.com>:

> We use it by sending unix commands to a bash script on the  
> freeradius server. We authenticate by mac address on our customers.
> --
> Sent from my Android phone with K-9 Mail. Please excuse my brevity.
>
> Jack Martin <jack.d.martin at magicwisp.com> wrote:
>
> OK - reading a previous email on the list - it said I had to create a
> user to make it work. I created a package, and a user with that
> package and provisioned it. Then it would not even change the
> radusergroup. I deleted all of that and went back to what I had - but
> it still won't change the usergroup - just the password. I totally
> built a new Svc Definition, and the export still won't change the
> group - but it is changing the password. I see no errors in mysql on
> the radius server. This is making me pull my hair out. Has anybody
> made the suspend work with radius, by work I mean change the users
> usergroup and not password? I am using Freeside v2.1.2
>
>
>
> Quoting Jack Martin <jack.d.martin at magicwisp.com>:
>
>> Having trouble with the suspend function - I have never made it work
>> properly, so I am trying again.
>>
>> I am sure it's something I am doing. I read this on the sqlexport -
>> am maybe I am missing something.
>>
>> Radius group mapping to reason (via template user)
>> (svcnum|username|username at domain reasonnum|reason)
>>
>> I have 17 9 in that field.
>>
>> I have a Service Definition #17 svc_act with the Radius group of Disco
>>
>> I have a Suspend Reason #9 for Non-Payment
>>
>> When I suspend an account it goes out to the radius server, and
>> changes the group as it should, but it changes the user password.
>> That means the customer doesn't actually hit the Disco group because
>> they never authenticate. Can somebody tell me exactly what I have
>> messed up.
>>
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>
>
>
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