[freeside-users] Problem in new dns zone setup

Alberto Zuin - Liste liste at albertozuin.eu
Tue Oct 19 02:28:35 PDT 2010

In another reply you said:
> I'm surprised to hear folks are actually using the DNS features; it isn't
> in wide use among the folks we support.

Ok, but it's your fault ;-)
New DNS functions are beautiful and open freeside to a new class of

Regarding my problem, in last CVS all it's ok: with provision a new domain,
first I can insert a SOA record (this function isn't present in 2.1.1) and
then i can add all kind of DNS record.

No problem, also, with provision a new domain with default DNS data in 
default configuration.

Thanks for the great job!

----- Original Message ----- 
From: "Alberto Zuin - Liste" <liste at albertozuin.eu>
To: <freeside-users at freeside.biz>
Sent: Friday, October 15, 2010 12:40 PM
Subject: [freeside-users] Problem in new dns zone setup

> Hello,
> I'm completly new in freeside but I think it's a very powerful software,
> many thanks to developer: now I'm learning it because I want substitute
> old billing software (on M$ system) in my little ISP. If all is ok, I plan
> to integrate freeside with my ISPConfig infrastructure using perl
> SOAP::Lite and to localize it in Italian.
> Just a question to begin: I'm trying the process to create a new DNS
> domain. I made this steps from the VMWare image version 2.1.1:
> 1) Configuration -> Provisioning and services -> Exports -> Add new export
> 1.1) Just for tying, export host is "" and export module is
> "Bind".
> 1.2) I setted named_conf:  /tmp/bind/named.conf and zonepath:  /tmp/bind/;
> finally I created /tmp/bind on Freeside server with 777 permission
> 2) Configuration -> Provisioning and services -> Service Definitions ->
> Add new service
> 2.1) Table svc_domain, export 1: bind to
> 3) Configuration -> Packages -> Package Definitions -> Add a new packaged
> definition
> 3.1) I setted "Package" -> "Customer Domain", "Recurring fee frequency" ->
> "Annualy", "Recurring fee"
> 3.2) In services section "Quantity" -> 1, Primary, on service created at
> point 2
> 4) Now on a customer jumbo page click on "Order new package" and selected
> package at point 3
> 5) Click on "Provision Customer Domain" and setted a domain name
> 6) Now the problem:
>    zone -> @
>    Type -> A
>    Data ->
>    TTL -> 86400
> Click on "Add record" and the server report me an error: soa record not
> found; can't increment serial
> I tried this procedure with online demo, VMware image 1.9.4, VMWare image
> 2.1.0, VMWare image 2.1.1 and with a source installation of 2.1.1 version:
> the same problem.
> I think I made something wrong. Can you help me please?
> Thanks,
> Alberto Zuin
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> freeside-users at freeside.biz
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