[freeside-users] Having an installation problem

A.Mihalic amihalic at 321online.net
Fri Mar 16 07:58:11 PDT 2007

Did you see the database entries after make install-rt
look just after make-create rt, did you set pg_hba?

I had ignored this once or twice, I just needed to pay attention to the
details :)

> Howdy all,
> I've been hacking at this for a little while here, but I seem to have
> run into a problem I can't solve, so I'm hoping someone would be so
> kind as to point me in the right direction.
> I'm using Freeside 1.7.2, on a Debian 'testing' box with the latest
> updates installed.
> I have everything installed, using apache2, postgres, and all the
> required perl modules.  Freeside lets me log in, but when I goto
> 'Configuration->Settings' and click on 'Edit Configuration', I get
> this error:
> DBD::Pg::st execute failed: ERROR:  relation "queues" does not exist
> [for Statement "SELECT id, name FROM queues WHERE disabled = 0"] at /
> usr/local/share/perl/5.8.8/FS/TicketSystem/RT_External.pm line 241.
> I don't see a 'queues' table (I also don't know postgres all that
> well... )
> I kind of have a feeling the RT database stuff didn't get installed.
> Any hints?
> Thanks!
> -Steve
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