[freeside] Freeside-RT integration issues (Follow-up)

[Vlad Sedov]

while I was doing that (yesterday), I temporarily changed pg_hba.conf with
local  all      all             trust
to avoid silly postgres permission issues. Then, I made sure that user
freeside has CREATE USER and CREATE DATABASE permissions.
then it went OK.

BTW, DBD-Pg 1.41, freeside 1.5.0pre6-cvs.


regards,
stereomind





On 5/12/05, Shivkumar <shivkumar at outbackwifi.com> wrote:
> hi,
> like they say it gets "curiouser and curiouser!"
> i downloaded a tar ball of the latest rt (3.4.1), untarred it and did
> #./configure --with-db-type=Pg
> #make testdeps
> make fixdeps
> #make install
> #make initialize-database
> the whole thing worked like a charm. no more "Strange things are afoot
> at the circle K" errors
> btw the DBD was DBD-Pg-1.41_1! (there goes the advise in the wiki)
> however i have run into other problems with gettting the whole thing to
> work independently
> like no login fields on the index page!
> ill try to sort these out and then try to copy all the non-freeside
> specific files into the freeside tree and try make create-rt again.
> 
> Regards,
> 
> Shivkumar
> 
> Shivkumar said the following:
> 
> > hi,
> >
> > Ive installed Freeside v1.5.0pre6 CVS dated 21 April 05 on a Solaris 8
> > sun-sparc machine.
> >
> > I am now trying to integrate the RT (request tracker) module.
> > as per the instructions given,
> > I edit top-level Makefile and enable RT
> > Install all the required perl modules thro CPAN
> > Created the group rt
> > #make configure-rt
> > no errors
> > #make create-rt
> > dies with this error
> >
> > rt/sbin/rt-setup-database --action insert_initial \
> > && rt/sbin/rt-setup-database --action insert --datafile
> > /opt/rt3/etc/initialdata \
> > || true
> > Checking for existing system user...not found.  This appears to be a
> > new installation.
> > Creating system user...[Wed May 11 03:37:45 2005] [crit]: Couldn't
> > create a Principal on new user create. Strange things are afoot at the
> > circle K (/opt/rt3/lib/RT/User_Overlay.pm:479)
> > Could not create user
> >
> > I have looked at the RT wiki at bestpratical.
> > there is a mention of this error occuring with DBD-Pg- > 1.40
> > They recommend installing DBD-Pg-1.32
> > Just for kicks, I installed DBD-Pg-1.32 from source (I already have
> > DBD-Pg-1.41_1)
> > and again ran make create-rt.
> > I still am getting the same error.
> > So what gives?
> >
>