[freeside] Can't add new custmer

Kenneth Williams kenneth at keyway.net
Mon Oct 13 13:30:47 PDT 2003


yes, its in exports

Kenneth Williams
Keyway Internet
1-909-933-3699
www.keyway.net

On Mon, 13 Oct 2003, Scott Damron wrote:

> Hello,
>
> I now have the adding of customers working...Thanks!!  Now, is there a
> way to auto provision the services for customers when you ad them?  Ie.
> If you ad the customer as a dial up customer, can the packages
> provisioned automatically.
>
> Scott
>
> -----Original Message-----
> From: Sven [mailto:sven at dmv.com]
> Sent: Monday, October 13, 2003 11:53 AM
> To: ivan-freeside at sisd.com
> Subject: Re: [freeside] Can't add new custmer
>
>
> Tony Carter wrote:
> > Ivan,
> > If it does not make sense to you, then is the admin docs wrong? I
> > followed the instructions from "/docs/admin.html"
> >
> >
> > # Select Configuration from the main menu and update your
> > configuration values. # Next you must create a service definition. An
> > example of a service definition would be a dial-up account or a
> > domain. First, it is necessary to create a domain definition. Click on
>
> > View/Edit service definitions and Add a new service definition with
> > Table svc_domain (and no modifiers). # Now that you have created your
> > first service, you must create a package including this service which
> > you can sell to customers. Zero, one, or many services are bundled
> > into a package. Click on View/Edit package definitions and Add a new
> > package definition which includes quantity 1 of the svc_domain service
>
> > you created above.
>
> Did you add the "dummy" Complimentary account to your system using the
> package that contains the svc_domain? Once that is done, the service
> must be provisioned. At that point, one needs to go back and add a
> svc_acct service and select the domain service created earlier and
> specify whether that domain is fixed or default. At that point things
> should work out (at least they did for me when I set this up from
> scratch on a Freebsd box).
>
> Another poster asked about the "no modifiers" .... simply create the
> svc_domain and give it a name, don't choose anything else (or add any
> "modifiers").
>
> Sven
>
>
>



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