[freeside] Can't add new custmer

Scott Damron sdamron at globalmtn.com
Mon Oct 13 13:19:34 PDT 2003


Hello,

I now have the adding of customers working...Thanks!!  Now, is there a
way to auto provision the services for customers when you ad them?  Ie.
If you ad the customer as a dial up customer, can the packages
provisioned automatically.

Scott

-----Original Message-----
From: Sven [mailto:sven at dmv.com] 
Sent: Monday, October 13, 2003 11:53 AM
To: ivan-freeside at sisd.com
Subject: Re: [freeside] Can't add new custmer


Tony Carter wrote:
> Ivan,
> If it does not make sense to you, then is the admin docs wrong? I 
> followed the instructions from "/docs/admin.html"
>
>
> # Select Configuration from the main menu and update your 
> configuration values. # Next you must create a service definition. An 
> example of a service definition would be a dial-up account or a 
> domain. First, it is necessary to create a domain definition. Click on

> View/Edit service definitions and Add a new service definition with 
> Table svc_domain (and no modifiers). # Now that you have created your 
> first service, you must create a package including this service which 
> you can sell to customers. Zero, one, or many services are bundled 
> into a package. Click on View/Edit package definitions and Add a new 
> package definition which includes quantity 1 of the svc_domain service

> you created above.

Did you add the "dummy" Complimentary account to your system using the
package that contains the svc_domain? Once that is done, the service
must be provisioned. At that point, one needs to go back and add a
svc_acct service and select the domain service created earlier and
specify whether that domain is fixed or default. At that point things
should work out (at least they did for me when I set this up from
scratch on a Freebsd box).

Another poster asked about the "no modifiers" .... simply create the
svc_domain and give it a name, don't choose anything else (or add any
"modifiers").

Sven






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