[freeside] Can't add new custmer

[Tony Carter]

Sven Thanks! Only if I had read your email an hour ago.

-Tony

> -----Original Message-----
> From: Sven [mailto:sven at dmv.com] 
> Sent: Monday, October 13, 2003 2:53 PM
> To: ivan-freeside at sisd.com
> Subject: Re: [freeside] Can't add new custmer
> 
> 
> Tony Carter wrote:
> > Ivan,
> > If it does not make sense to you, then is the admin docs wrong? I 
> > followed the instructions from "/docs/admin.html"
> >
> >
> > # Select Configuration from the main menu and update your 
> > configuration values. # Next you must create a service 
> definition. An 
> > example of a service definition would be a dial-up account or a 
> > domain. First, it is necessary to create a domain 
> definition. Click on 
> > View/Edit service definitions and Add a new service definition with 
> > Table svc_domain (and no modifiers). # Now that you have 
> created your 
> > first service, you must create a package including this 
> service which 
> > you can sell to customers. Zero, one, or many services are bundled 
> > into a package. Click on View/Edit package definitions and 
> Add a new 
> > package definition which includes quantity 1 of the 
> svc_domain service 
> > you created above.
> 
> Did you add the "dummy" Complimentary account to your system 
> using the package that contains the svc_domain? Once that is 
> done, the service must be provisioned. At that point, one 
> needs to go back and add a svc_acct service and select the 
> domain service created earlier and specify whether that 
> domain is fixed or default. At that point things should work 
> out (at least they did for me when I set this up from scratch 
> on a Freebsd box).
> 
> Another poster asked about the "no modifiers" .... simply 
> create the svc_domain and give it a name, don't choose 
> anything else (or add any "modifiers").
> 
> Sven
> 
>