[freeside] Can't add new custmer

[ivan at 420.am]

Your svc_domain service definition make absolutely no sense and should
probably be removed from that particular package definition.

You need to fix the svc_acct service definition as I described in my
previous message.

I'm sorry, but I probably don't have the time to offer any significant
assistance configuring your specific installation.

-- 
_ivan


On Mon, Oct 13, 2003 at 12:21:12PM -0400, Tony Carter wrote:
> Ivan,
> If I look at the  Administration, Package Definition Listing, Here is what
> is shown (reformatted to be email friendly):
> 
> Package: $1.95 Monthly
> Comment: Unlimited Monthly Access  
> Freq.: 1
> Plan: flat 	
> Data:		
> 	recur_fee 1.95
> 	setup_fee 0
> 
> Service:
> 	dialup
> 	SVC Domain
> 
> Quan.: 
> 	1
> 	1
>  
> Now, if I look at SVC Domain, table is svc_domain, the domain field is fixed
> with "myisp.com" and the catchall is default with "anotherdomain.com"
> 
> When I try to add a customer from the New Customer Screen using this
> package, I get the error 
> 
> "Error: Can't find domsvc in svc_domain.svcnum"
> 
> Thanks,
> Tony
> 
> 
> > -----Original Message-----
> > From: ivan at 420.am [mailto:ivan at 420.am] 
> > Sent: Monday, October 13, 2003 11:51 AM
> > To: ivan-freeside at sisd.com
> > Subject: Re: [freeside] Can't add new custmer
> > 
> > 
> > As far as I know, this error indicates a misconfiguration of 
> > your service definitions - the service definition that 
> > corresponds to the service you are attempting to provision 
> > does not have a default or fixed domsvc.  Might want to check 
> > both default and fixed, though I think both were supposed to work.
> > 
> > You can't provision a svc_domain service on the new customer 
> > screen or signup server, so I'm unsure what the original 
> > poster means...
> > 
> > --
> > _ivan
> > 
> > 
> > On Mon, Oct 13, 2003 at 08:21:21AM -0700, Scott Damron wrote:
> > > I am receiving the same error on Redhat 7.0 with Pgsql 7.2  
> > If there 
> > > is any info available, please let us know.
> > > 
> > > Scott
> > > 
> > > -----Original Message-----
> > > From: Tony Carter [mailto:tony at iat.net]
> > > Sent: Monday, October 13, 2003 7:19 AM
> > > To: ivan-freeside at sisd.com
> > > Subject: [freeside] Can't add new custmer
> > > 
> > > 
> > > When I try to add a new customer I get the following error message.
> > > Error: Can't find domsvc in svc_domain.svcnum
> > > The package I'm selecting does have a service from table 
> > svc_domain with
> > > a fixed domain.
> > > 
> > > environment: freeside-1.4.1, RH 7.3., psql 7.3.3
> > > 
> > > Any ideas?
> > > 
> > > -Tony
> > > 
> > > 
> > > 
> > > 
> > > 
> > 
> > -- 
> > _ivan
> > 
> 
> 

-- 
_ivan