[freeside] Can't add new custmer

[Tony Carter]

Ivan,
If I look at the  Administration, Package Definition Listing, Here is what
is shown (reformatted to be email friendly):

Package: $1.95 Monthly
Comment: Unlimited Monthly Access  
Freq.: 1
Plan: flat 	
Data:		
	recur_fee 1.95
	setup_fee 0

Service:
	dialup
	SVC Domain

Quan.: 
	1
	1
 
Now, if I look at SVC Domain, table is svc_domain, the domain field is fixed
with "myisp.com" and the catchall is default with "anotherdomain.com"

When I try to add a customer from the New Customer Screen using this
package, I get the error 

"Error: Can't find domsvc in svc_domain.svcnum"

Thanks,
Tony


> -----Original Message-----
> From: ivan at 420.am [mailto:ivan at 420.am] 
> Sent: Monday, October 13, 2003 11:51 AM
> To: ivan-freeside at sisd.com
> Subject: Re: [freeside] Can't add new custmer
> 
> 
> As far as I know, this error indicates a misconfiguration of 
> your service definitions - the service definition that 
> corresponds to the service you are attempting to provision 
> does not have a default or fixed domsvc.  Might want to check 
> both default and fixed, though I think both were supposed to work.
> 
> You can't provision a svc_domain service on the new customer 
> screen or signup server, so I'm unsure what the original 
> poster means...
> 
> --
> _ivan
> 
> 
> On Mon, Oct 13, 2003 at 08:21:21AM -0700, Scott Damron wrote:
> > I am receiving the same error on Redhat 7.0 with Pgsql 7.2  
> If there 
> > is any info available, please let us know.
> > 
> > Scott
> > 
> > -----Original Message-----
> > From: Tony Carter [mailto:tony at iat.net]
> > Sent: Monday, October 13, 2003 7:19 AM
> > To: ivan-freeside at sisd.com
> > Subject: [freeside] Can't add new custmer
> > 
> > 
> > When I try to add a new customer I get the following error message.
> > Error: Can't find domsvc in svc_domain.svcnum
> > The package I'm selecting does have a service from table 
> svc_domain with
> > a fixed domain.
> > 
> > environment: freeside-1.4.1, RH 7.3., psql 7.3.3
> > 
> > Any ideas?
> > 
> > -Tony
> > 
> > 
> > 
> > 
> > 
> 
> -- 
> _ivan
>