[freeside] Error 'Variable "%num_active_cust_pkg" will not stay shared ' when clicking on "View/Edit package definitions"

[Dax]

I have seen the same error.  I was intending to add my first package as 
well, but I get the error when I click "View/Edit package definitions". 
 Sven stated it occurred when he tried to 'add your first service' 
(according to the last subject).  I don't see this or any other type of 
error thus far after my most recent reinstall.

Some of the packages are not available in Debian/testing (there are more 
dependency gaps on Debian/stable - woody 3.0).   Some backports* from 
unstable or via dh-make-perl* were needed to install all them.  only 
perl modules (libfoo-perl) are affected by backports and dh-make-perl. 
The remaining packages are stock for the current Debian testing tree. 
 This machine is PIII/600 265Mb ram.  I've copied the apache-ssl init.d 
script to apache-ssl-freeside which uses config files in 
/etc/apache-ssl-freeside. (works very well mind you!)  

Prior to revewing this problem I experence, I noticed I had about 4 
missing dependencies, so I started over after I had all the dependencies 
listed.  typescripts are available upon request.
Apache shows no errors regarding this incident in its logs.  I'm using 
freeside-1.4.1rc5, With mason 1.21-1.  Other versions of freeside 
dependencies are listed below.

Name                                   Version
======================================-====================================
perl                                   5.8.0-18
perl-base                              5.8.0-18
perl-modules                           5.8.0-18

apache-common                          1.3.27.0-2
apache-ssl                             1.3.27.0-2

libapache-mod-perl                     1.27-4

ssh                                    3.6.1p2-3

rsync                                  2.5.6-0.1

postgresql                             7.3.2r1-5
postgresql-client                      7.3.2r1-5
postgresql-doc                         7.3.2r1-5

libmime-base64-perl                    2.20-1
libmd5-perl                            2.02-3.1
liburi-perl                            1.23-1
libhtml-tagset-perl                    3.03-2
libhtml-parser-perl                    3.28-3
libnet-perl                            1.12-1
libbusiness-creditcard-perl            0.27-2
libmailtools-perl                      1.58-1
libtimedate-perl                       1.1400-1
libdate-manip-perl                     5.42a-2
libfile-counterfile-perl               1.00-1
libfreezethaw-perl                     0.43-2
libstring-approx-perl                  3.19-1
libtext-template-perl                  1.42-3
libdbi-perl                            1.35-1
libdbd-pg-perl                         1.22-2
libdbix-datasource-perl                0.02-3
libdbix-dbschema-perl                  0.21-1
libnet-ssh-perl                        0.07-1
libstring-shellquote-perl              1.00-4
libnet-scp-perl                        0.06-1
libhtml-mason-perl                     1.21-1
libtie-ixhash-perl                     1.21-2
libtime-duration-perl                  1.01-2
libhtml-widgets-selectlayers-perl      0.02-2
libstorable-perl                       2.07-1
libapache-dbi-perl                     0.89-1

libapache-request-perl                 1.1-0.1
^^-- unreported dependency --^^

* debian specific terms:
backport, when you compile the package from a newer release for the 
current one (debian reference manual section 6.4.10)
dh-make-perl, create a Debian package for a perl cpan (or otherwise) module.

Do I have the correct versions of the dependencies in place?  I was 
considering dropping the database, and using a clean copy, but is there 
somewhere else I can check first?

I appriciate your time.

--Dax.

Sven wrote:

>Good afternoon,
>
>My system/software specs are as follow:
>
>Solaris 9 (sparc 64)
>Apache 1.3.28 (DSO)
>ModPerl 1.28 (statically compiled)
>Perl 5.6.1
>HTML-Mason 1.22
>PostgreSQL 7.3.4
>freeside-1.4.1rc5 (because of the PostgreSQL version)
>DBD-Pg-1.22
>DBI-1.37
>
>All other modules per installation instructions are CPAN current (as of 01
>Aug 2003 or so)
>
>After getting this installed on a Solaris sparc machine (no small feat mind
>you) I was able to add a service successfully (per the instructions, this
>would be a domain service - svc_domain). After returning to the main menu
>and then from the sysadmin section choosing "View/Edit package definitions"
>I am presented with the following error(s):
>
>-------- begin error code ------------
>error: Error during compilation of
>/var/apache-freeside/htdocs/freeside-mason/browse/part_pkg.cgi:
>Variable "%num_active_cust_pkg" will not stay shared at
>/var/apache-freeside/htdocs/freeside-mason/browse/part_pkg.cgi line 148.
>
>
>context: ...
>144: % $a->pkgpart <=> $b->pkgpart;
>145: %}
>146: %
>147: %sub active_cust_pkg_sort {
>148: % $num_active_cust_pkg{$b->pkgpart} <=>
>$num_active_cust_pkg{$a->pkgpart};
>149: %}
>150: %
>151: %
>152:
>...
>---------- end error code -----------
>
>I have searched the mail archives and found reference to this error as it
>pertains to the 1.50 pre-release (with the response being that there is no
>user support for that release yet). I am experiencing this on a 1.4 release
>however; my choosing 1.4.1rc5 was driven by the pg_atoi empty string error
>as I am using version 7.3.4 of Postgres. A cursory test of the admin
>functions reveals that they do appear to work. I am hoping there is a
>solution to this problem?
>
>Sven Willenberger
>Systems Administration
>Delmarva Online, Inc.
>
>  
>