[freeside] Error: Unknown state/county/country:

[ivan]

post the exact results of:

SELECT * FROM cust_main_county WHERE state = "UT" AND country = "US";

On Mon, Mar 18, 2002 at 09:37:56PM -0000, jbarnes at onsatnet.com wrote:
> Hello,
> 
> I am using freeside v 1.3.1 on Red Hat Linux 7.2 with
> Perl 5.6.0 and mysql 3.23.49a and DBD.
> I have verified that all of the software freeside depends
> on is installed correctly and functioning.
> I have scoured the web, the documentation and the freeside
> web site but I still cannot find a solution to my problem:
> When I attempt to add a new customer I get the following error
> reported in the browser
> 
> Error: Unknown state/county/country: UT//US
> 
> and in my apache error logs I get the following
> 
> [Mon Mar 18 14:26:46 2002] cust_main.cgi: Use of uninitialized value in
> concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/FS/svc_acct.pm line 416.
> 
> I can see from searching the user mailing list archive 
> that a couple of others have had this same issue and
> they have been reffered to an FAQ that has information
> on how to fix this. I have searched high and low but I
> cannot find the FAQ in question. Does such a thing exist
> or have I misunderstood the previous answers?
> 
> Thanks
> James

-- 
_ivan