Error: Unknown state/county/country:

[jbarnes at onsatnet.com]

Hello,

I am using freeside v 1.3.1 on Red Hat Linux 7.2 with
Perl 5.6.0 and mysql 3.23.49a and DBD.
I have verified that all of the software freeside depends
on is installed correctly and functioning.
I have scoured the web, the documentation and the freeside
web site but I still cannot find a solution to my problem:
When I attempt to add a new customer I get the following error
reported in the browser

Error: Unknown state/county/country: UT//US

and in my apache error logs I get the following

[Mon Mar 18 14:26:46 2002] cust_main.cgi: Use of uninitialized value in
concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/FS/svc_acct.pm line 416.

I can see from searching the user mailing list archive 
that a couple of others have had this same issue and
they have been reffered to an FAQ that has information
on how to fix this. I have searched high and low but I
cannot find the FAQ in question. Does such a thing exist
or have I misunderstood the previous answers?

Thanks
James