[freeside] Error: Unknown state/county/country:

[jbarnes at onsatnet.com]

Ivan,

Here is a direct copy and paste of the results:

mysql> SELECT * FROM cust_main_county WHERE state = "UT" AND country = "US";
Empty set (0.00 sec)

mysql>

Thanks
James

ivan <ivan at 420.am> said:

> post the exact results of:
> 
> SELECT * FROM cust_main_county WHERE state = "UT" AND country = "US";
> 
> On Mon, Mar 18, 2002 at 09:37:56PM -0000, jbarnes at onsatnet.com wrote:
> > Hello,
> > 
> > I am using freeside v 1.3.1 on Red Hat Linux 7.2 with
> > Perl 5.6.0 and mysql 3.23.49a and DBD.
> > I have verified that all of the software freeside depends
> > on is installed correctly and functioning.
> > I have scoured the web, the documentation and the freeside
> > web site but I still cannot find a solution to my problem:
> > When I attempt to add a new customer I get the following error
> > reported in the browser
> > 
> > Error: Unknown state/county/country: UT//US
> > 
> > and in my apache error logs I get the following
> > 
> > [Mon Mar 18 14:26:46 2002] cust_main.cgi: Use of uninitialized value in
> > concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/FS/svc_acct.pm line
416.
> > 
> > I can see from searching the user mailing list archive 
> > that a couple of others have had this same issue and
> > they have been reffered to an FAQ that has information
> > on how to fix this. I have searched high and low but I
> > cannot find the FAQ in question. Does such a thing exist
> > or have I misunderstood the previous answers?
> > 
> > Thanks
> > James
> 
> -- 
> _ivan
> 



--