[freeside] email not being sent

[ivan]

On Fri, Mar 01, 2002 at 10:38:43AM -0600, Rick Eicher II wrote:
> 
> 
> > -----Original Message-----
> > From: ivan [mailto:ivan at 420.am]
> > Sent: Thursday, February 28, 2002 2:10 PM
> > To: ivan-freeside at sisd.com
> > Subject: Re: [freeside] email not being sent
> >
> >
> > On Thu, Feb 28, 2002 at 11:21:48AM -0600, Rick Eicher II wrote:
> > > I am getting the following in the apache logs:
> > >
> > > 	Error running invoice event ($cust_bill->send();):
> > (customer # 3) can't
> > > send invoice email 	for rick at pbol.net to server localhost! at
> > > /usr/local/lib/perl5/site_perl/5.6.1/FS/cust_main.pm line 1141.
> > >
> > > I have set the smtp server to localhost. And a ps aux show that
> > sendmail is
> > > running. Is there something I am not setting?
> >
> > Not with Freeside.  You need to test and fix SMTP connections so Freeside
> > will be able to send mail.
> 
> Am now setting smtp to our production email server. I can telenet to port 25
> no problem. But I have the same error message. I did try the ip address to
> make sure it was not a dns problem. I did ping the machine to make sure
> there was not a network problem.

You can tell us why you think your email server is working until you are
blue in the face; it's not going to make the Freeside mailing list
magically be able to diagnose the problem with your _email server_.  Your
problem sending email is a problem with your email server and not a
Freeside problem.  Fix your email server, asking for help with it in the
appropriate forum for that MTA, not here, and you'll then be able to send
invoice email from Freeside. 

-- 
_ivan