[freeside] Linking Imported Data to Customers

[ivan]

On Mon, Aug 13, 2001 at 08:33:35PM -0400, Rob Spurlock wrote:
> Well, it appears that what I thought svc_acct.import was doing is
> incorrect.  Apparently it dies and I thought it was just spitting out
> more garbage.  When I run it, I get the following error:
> 
> 1Unexpected line in users.import: user at lock-net       Password =
> "password" at ./svc_acct.import line 166, <USERS> line 1.
> 
> and no data is written to the database even though I get a
> users.import file.  No "unlinked" services/accounts show up at all.
> 
> What are the rules the svc_acct.import file uses to get this data? 
> Is the @lock-net suffix that kills it?

Yes.

> 
> Thanks again.
> 
> Rob
> 
> 
> ---- Original Message ----
> From: ivan at 420.am
> To: ivan-freeside at sisd.com, 
> Subject: Re: [freeside] Linking Imported Data to Customers
> Date: Mon, 13 Aug 2001 02:17:21 -0700
> 
> >On Mon, Aug 13, 2001 at 01:07:31AM -0400, Rob Spurlock wrote:
> >> Hi all,
> >> 
> >> I'm working on importing the Radius Users file we already have in
> >> order to link the info to existing  customers.  Problem is, when I
> >> view the package of the customer I want to "link" the imported data
> >> to, there is no "Link" button to "Choose (Link to existing) to link
> >> to a legacy (pre-Freeside) service".  I only get (View).
> >
> >If you only get (View), then that package already has services 
> >linked to
> >it; namely, the services that you reach using the (View) links.
> >
> >Depending on what you're trying to do, you will either want to cancel
> >the exsiting services, or order a new package.
> >
> >> I ran the
> >> svc_acct.import and it imported the existing users file to
> >> users.import.  Did I miss something somewhere?
> >
> >The database is the target of the import.  You should be able to see 
> >the
> >accounts you imported from "Browse unlinked accounts" on the main 
> >menu.
> >
> >> It also will not
> >> allow me to add additional packages to an existing customer, just 
> >the
> >> one I choose initially.
> >
> >Order additional packages from the "Order and Cancel Packages" link 
> >on the
> >main customer view screen. 
> >
> >-- 
> >meow
> >_ivan
> >
> 
> Webmail Provided by Lock-Net Internet Services: www.lock-net.com
> 

-- 
meow
_ivan