[freeside] Linking Imported Data to Customers

[Rob Spurlock]

Well, it appears that what I thought svc_acct.import was doing is
incorrect.  Apparently it dies and I thought it was just spitting out
more garbage.  When I run it, I get the following error:

1Unexpected line in users.import: user at lock-net       Password =
"password" at ./svc_acct.import line 166, <USERS> line 1.

and no data is written to the database even though I get a
users.import file.  No "unlinked" services/accounts show up at all.

What are the rules the svc_acct.import file uses to get this data? 
Is the @lock-net suffix that kills it?

Thanks again.

Rob


---- Original Message ----
From: ivan at 420.am
To: ivan-freeside at sisd.com, 
Subject: Re: [freeside] Linking Imported Data to Customers
Date: Mon, 13 Aug 2001 02:17:21 -0700

>On Mon, Aug 13, 2001 at 01:07:31AM -0400, Rob Spurlock wrote:
>> Hi all,
>> 
>> I'm working on importing the Radius Users file we already have in
>> order to link the info to existing  customers.  Problem is, when I
>> view the package of the customer I want to "link" the imported data
>> to, there is no "Link" button to "Choose (Link to existing) to link
>> to a legacy (pre-Freeside) service".  I only get (View).
>
>If you only get (View), then that package already has services 
>linked to
>it; namely, the services that you reach using the (View) links.
>
>Depending on what you're trying to do, you will either want to cancel
>the exsiting services, or order a new package.
>
>> I ran the
>> svc_acct.import and it imported the existing users file to
>> users.import.  Did I miss something somewhere?
>
>The database is the target of the import.  You should be able to see 
>the
>accounts you imported from "Browse unlinked accounts" on the main 
>menu.
>
>> It also will not
>> allow me to add additional packages to an existing customer, just 
>the
>> one I choose initially.
>
>Order additional packages from the "Order and Cancel Packages" link 
>on the
>main customer view screen. 
>
>-- 
>meow
>_ivan
>

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