[freeside] Linking Imported Data to Customers

[Rob Spurlock]

Ok, so I limited the existing users to 1 user and removed the
@lock-net suffix.  Same error:

1Unexpected line in users.import: rbates        Password = "make1tso"
at ./svc_acct.import line 166, <USERS> line 1.

Any hints?

rob

---- Original Message ----
From: ivan at 420.am
To: ivan-freeside at sisd.com, 
Subject: Re: [freeside] Linking Imported Data to Customers
Date: Mon, 13 Aug 2001 18:13:37 -0700

>On Mon, Aug 13, 2001 at 08:33:35PM -0400, Rob Spurlock wrote:
>> Well, it appears that what I thought svc_acct.import was doing is
>> incorrect.  Apparently it dies and I thought it was just spitting 
>out
>> more garbage.  When I run it, I get the following error:
>> 
>> 1Unexpected line in users.import: user at lock-net       Password =
>> "password" at ./svc_acct.import line 166, <USERS> line 1.
>> 
>> and no data is written to the database even though I get a
>> users.import file.  No "unlinked" services/accounts show up at all.
>> 
>> What are the rules the svc_acct.import file uses to get this data? 
>> Is the @lock-net suffix that kills it?
>
>Yes.
>
>> 
>> Thanks again.
>> 
>> Rob
>> 
>> 
>> ---- Original Message ----
>> From: ivan at 420.am
>> To: ivan-freeside at sisd.com, 
>> Subject: Re: [freeside] Linking Imported Data to Customers
>> Date: Mon, 13 Aug 2001 02:17:21 -0700
>> 
>> >On Mon, Aug 13, 2001 at 01:07:31AM -0400, Rob Spurlock wrote:
>> >> Hi all,
>> >> 
>> >> I'm working on importing the Radius Users file we already have 
>in
>> >> order to link the info to existing  customers.  Problem is, 
>when I
>> >> view the package of the customer I want to "link" the imported 
>data
>> >> to, there is no "Link" button to "Choose (Link to existing) to 
>link
>> >> to a legacy (pre-Freeside) service".  I only get (View).
>> >
>> >If you only get (View), then that package already has services 
>> >linked to
>> >it; namely, the services that you reach using the (View) links.
>> >
>> >Depending on what you're trying to do, you will either want to 
>cancel
>> >the exsiting services, or order a new package.
>> >
>> >> I ran the
>> >> svc_acct.import and it imported the existing users file to
>> >> users.import.  Did I miss something somewhere?
>> >
>> >The database is the target of the import.  You should be able to 
>see 
>> >the
>> >accounts you imported from "Browse unlinked accounts" on the main 
>> >menu.
>> >
>> >> It also will not
>> >> allow me to add additional packages to an existing customer, 
>just 
>> >the
>> >> one I choose initially.
>> >
>> >Order additional packages from the "Order and Cancel Packages" 
>link 
>> >on the
>> >main customer view screen. 
>> >
>> >-- 
>> >meow
>> >_ivan
>> >
>> 
>> Webmail Provided by Lock-Net Internet Services: www.lock-net.com
>> 
>
>-- 
>meow
>_ivan
>

Webmail Provided by Lock-Net Internet Services: www.lock-net.com