[freeside] Linking Imported Data to Customers
Rob Spurlock
helpme at lock-net.com
Mon Aug 13 18:18:08 PDT 2001
Ok, so I limited the existing users to 1 user and removed the
@lock-net suffix. Same error:
1Unexpected line in users.import: rbates Password = "make1tso"
at ./svc_acct.import line 166, <USERS> line 1.
Any hints?
rob
---- Original Message ----
From: ivan at 420.am
To: ivan-freeside at sisd.com,
Subject: Re: [freeside] Linking Imported Data to Customers
Date: Mon, 13 Aug 2001 18:13:37 -0700
>On Mon, Aug 13, 2001 at 08:33:35PM -0400, Rob Spurlock wrote:
>> Well, it appears that what I thought svc_acct.import was doing is
>> incorrect. Apparently it dies and I thought it was just spitting
>out
>> more garbage. When I run it, I get the following error:
>>
>> 1Unexpected line in users.import: user at lock-net Password =
>> "password" at ./svc_acct.import line 166, <USERS> line 1.
>>
>> and no data is written to the database even though I get a
>> users.import file. No "unlinked" services/accounts show up at all.
>>
>> What are the rules the svc_acct.import file uses to get this data?
>> Is the @lock-net suffix that kills it?
>
>Yes.
>
>>
>> Thanks again.
>>
>> Rob
>>
>>
>> ---- Original Message ----
>> From: ivan at 420.am
>> To: ivan-freeside at sisd.com,
>> Subject: Re: [freeside] Linking Imported Data to Customers
>> Date: Mon, 13 Aug 2001 02:17:21 -0700
>>
>> >On Mon, Aug 13, 2001 at 01:07:31AM -0400, Rob Spurlock wrote:
>> >> Hi all,
>> >>
>> >> I'm working on importing the Radius Users file we already have
>in
>> >> order to link the info to existing customers. Problem is,
>when I
>> >> view the package of the customer I want to "link" the imported
>data
>> >> to, there is no "Link" button to "Choose (Link to existing) to
>link
>> >> to a legacy (pre-Freeside) service". I only get (View).
>> >
>> >If you only get (View), then that package already has services
>> >linked to
>> >it; namely, the services that you reach using the (View) links.
>> >
>> >Depending on what you're trying to do, you will either want to
>cancel
>> >the exsiting services, or order a new package.
>> >
>> >> I ran the
>> >> svc_acct.import and it imported the existing users file to
>> >> users.import. Did I miss something somewhere?
>> >
>> >The database is the target of the import. You should be able to
>see
>> >the
>> >accounts you imported from "Browse unlinked accounts" on the main
>> >menu.
>> >
>> >> It also will not
>> >> allow me to add additional packages to an existing customer,
>just
>> >the
>> >> one I choose initially.
>> >
>> >Order additional packages from the "Order and Cancel Packages"
>link
>> >on the
>> >main customer view screen.
>> >
>> >--
>> >meow
>> >_ivan
>> >
>>
>> Webmail Provided by Lock-Net Internet Services: www.lock-net.com
>>
>
>--
>meow
>_ivan
>
Webmail Provided by Lock-Net Internet Services: www.lock-net.com
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