[freeside] Couple of Questions

[Kirk Moore]

Ivan....

I have entered one customer. Under the browse feature, customer (by customer
number), should that one customer be visible.

on a side note, I am going to get a rough draft to the list early next week
on installation instructions.

I have a tentative breakdown as follows:

Installation using MySql
	a) perl modules needed
	b) getting the source
	c) installing
	d) configuring for the first time
		a) how to configure MySql
		b) creating the database
		c) creating the mapsecrets file
		d) creating the configuration directory
			a) files that belong within this directory
	e) What's required before the first customer can be entered
		a) service definition
		b) Package definition
		c) agent types
		d) agents
		e) referrals
	f) Dumping the data base and starting over
	g) gleaned troubleshooting tips from the archive.

Is there anything that you can see that I have missed or suggestions. I am
going to start with the Documentation that you created. I will added
sections on Radius, and FS_Signup as we go.

--
Kirk Moore
Renton, Wa


Black Holes are created when God divides by zero

-----Original Message-----
From: ivan [mailto:ivan at 420.am]
Sent: Tuesday, March 07, 2000 5:35 AM
To: ivan-freeside at sisd.com
Subject: Re: [freeside] Couple of Questions


If you haven't entered any customers, that's the correct response.
(Importing legacy accounts does not create customer records)

On Tue, Mar 07, 2000 at 05:32:14AM -0800, Kirk Moore wrote:
> Ivan;
>
> I enter freeside... Go to section Browse and select customer (by customer
> number) this is the error I receive... Maybe normal... but I am
> wondering....
>
> Error processing your request
> Your request could not be processed because of the following error:
> No matching customers found!
>
> --
> Kirk Moore
> Renton, Wa
>
>
> Black Holes are created when God divides by zero
>
> -----Original Message-----
> From: ivan [mailto:ivan at 420.am]
> Sent: Tuesday, March 07, 2000 2:42 AM
> To: ivan-freeside at sisd.com
> Subject: Re: [freeside] Couple of Questions
>
>
> On Mon, Mar 06, 2000 at 06:24:30PM -0800, Kirk Moore wrote:
> > Ok....
> >
> > What is the easiest way to dump the data and start over... Also I have a
> > couple of questions...
>
> Drop and recreate the freeside database.  You can
>   rm /usr/local/etc/freeside/counter.<datasource>/*
> if you want the counters to reset also, but it isn't required.
>
> > 1) When I go to the browse section.. I get nothing on the customer
> > lookups... but I get info on the userid lookup.
>
> I'd speculate that you have users in your database, but no customers.
> Without a more precise description of your problem, of course, I can offer
> very little assistance.
>
> > 2) When adding packages, when do you chose them, and assign to the
> > customer...
>
> On the customer view, you select "Order and cancel packages".
>
> --
> meow
> _ivan
>

--
meow
_ivan