[freeside] Couple of Questions

[ivan]

On Tue, Mar 07, 2000 at 06:20:51AM -0800, Kirk Moore wrote:
> Ivan....
> 
> I have entered one customer. Under the browse feature, customer (by customer
> number), should that one customer be visible.

Yes, if you have a single customer, the browse should jump directly to
that customer.  If you have multiple customers, you should get listing
from which you can choose a customer.

> on a side note, I am going to get a rough draft to the list early next week
> on installation instructions.
> 
> I have a tentative breakdown as follows:
> 
> Installation using MySql
> 	a) perl modules needed
> 	b) getting the source
> 	c) installing
> 	d) configuring for the first time
> 		a) how to configure MySql
> 		b) creating the database
> 		c) creating the mapsecrets file
> 		d) creating the configuration directory
> 			a) files that belong within this directory
> 	e) What's required before the first customer can be entered
> 		a) service definition
> 		b) Package definition
> 		c) agent types
> 		d) agents
> 		e) referrals
> 	f) Dumping the data base and starting over
> 	g) gleaned troubleshooting tips from the archive.
> 
> Is there anything that you can see that I have missed or suggestions.

Freeside supports at least both MySQL and PostgreSQL.  I'd like for the
documentation to be reflect this.  I also don't want the documentation to
duplicate things like MySQL/PostgreSQL or Apache configuration - the
appropriate sections of those packages' documentation should be linked.

> I am
> going to start with the Documentation that you created. I will added
> sections on Radius, and FS_Signup as we go.
> 
> --
> Kirk Moore
> Renton, Wa
> 
> 
> Black Holes are created when God divides by zero
> 
> -----Original Message-----
> From: ivan [mailto:ivan at 420.am]
> Sent: Tuesday, March 07, 2000 5:35 AM
> To: ivan-freeside at sisd.com
> Subject: Re: [freeside] Couple of Questions
> 
> 
> If you haven't entered any customers, that's the correct response.
> (Importing legacy accounts does not create customer records)
> 
> On Tue, Mar 07, 2000 at 05:32:14AM -0800, Kirk Moore wrote:
> > Ivan;
> >
> > I enter freeside... Go to section Browse and select customer (by customer
> > number) this is the error I receive... Maybe normal... but I am
> > wondering....
> >
> > Error processing your request
> > Your request could not be processed because of the following error:
> > No matching customers found!
> >
> > --
> > Kirk Moore
> > Renton, Wa
> >
> >
> > Black Holes are created when God divides by zero
> >
> > -----Original Message-----
> > From: ivan [mailto:ivan at 420.am]
> > Sent: Tuesday, March 07, 2000 2:42 AM
> > To: ivan-freeside at sisd.com
> > Subject: Re: [freeside] Couple of Questions
> >
> >
> > On Mon, Mar 06, 2000 at 06:24:30PM -0800, Kirk Moore wrote:
> > > Ok....
> > >
> > > What is the easiest way to dump the data and start over... Also I have a
> > > couple of questions...
> >
> > Drop and recreate the freeside database.  You can
> >   rm /usr/local/etc/freeside/counter.<datasource>/*
> > if you want the counters to reset also, but it isn't required.
> >
> > > 1) When I go to the browse section.. I get nothing on the customer
> > > lookups... but I get info on the userid lookup.
> >
> > I'd speculate that you have users in your database, but no customers.
> > Without a more precise description of your problem, of course, I can offer
> > very little assistance.
> >
> > > 2) When adding packages, when do you chose them, and assign to the
> > > customer...
> >
> > On the customer view, you select "Order and cancel packages".
> >
> > --
> > meow
> > _ivan
> >
> 
> --
> meow
> _ivan
> 

-- 
meow
_ivan