[freeside] Couple of Questions

[ivan]

If you haven't entered any customers, that's the correct response.
(Importing legacy accounts does not create customer records)

On Tue, Mar 07, 2000 at 05:32:14AM -0800, Kirk Moore wrote:
> Ivan;
> 
> I enter freeside... Go to section Browse and select customer (by customer
> number) this is the error I receive... Maybe normal... but I am
> wondering....
> 
> Error processing your request
> Your request could not be processed because of the following error:
> No matching customers found!
> 
> --
> Kirk Moore
> Renton, Wa
> 
> 
> Black Holes are created when God divides by zero
> 
> -----Original Message-----
> From: ivan [mailto:ivan at 420.am]
> Sent: Tuesday, March 07, 2000 2:42 AM
> To: ivan-freeside at sisd.com
> Subject: Re: [freeside] Couple of Questions
> 
> 
> On Mon, Mar 06, 2000 at 06:24:30PM -0800, Kirk Moore wrote:
> > Ok....
> >
> > What is the easiest way to dump the data and start over... Also I have a
> > couple of questions...
> 
> Drop and recreate the freeside database.  You can
>   rm /usr/local/etc/freeside/counter.<datasource>/*
> if you want the counters to reset also, but it isn't required.
> 
> > 1) When I go to the browse section.. I get nothing on the customer
> > lookups... but I get info on the userid lookup.
> 
> I'd speculate that you have users in your database, but no customers.
> Without a more precise description of your problem, of course, I can offer
> very little assistance.
> 
> > 2) When adding packages, when do you chose them, and assign to the
> > customer...
> 
> On the customer view, you select "Order and cancel packages".
> 
> --
> meow
> _ivan
> 

-- 
meow
_ivan