[freeside] Couple of Questions

Kirk Moore kmoore at aa.net
Tue Mar 7 05:32:04 PST 2000


Ivan;

I enter freeside... Go to section Browse and select customer (by customer
number) this is the error I receive... Maybe normal... but I am
wondering....

Error processing your request
Your request could not be processed because of the following error:
No matching customers found!

--
Kirk Moore
Renton, Wa


Black Holes are created when God divides by zero

-----Original Message-----
From: ivan [mailto:ivan at 420.am]
Sent: Tuesday, March 07, 2000 2:42 AM
To: ivan-freeside at sisd.com
Subject: Re: [freeside] Couple of Questions


On Mon, Mar 06, 2000 at 06:24:30PM -0800, Kirk Moore wrote:
> Ok....
>
> What is the easiest way to dump the data and start over... Also I have a
> couple of questions...

Drop and recreate the freeside database.  You can
  rm /usr/local/etc/freeside/counter.<datasource>/*
if you want the counters to reset also, but it isn't required.

> 1) When I go to the browse section.. I get nothing on the customer
> lookups... but I get info on the userid lookup.

I'd speculate that you have users in your database, but no customers.
Without a more precise description of your problem, of course, I can offer
very little assistance.

> 2) When adding packages, when do you chose them, and assign to the
> customer...

On the customer view, you select "Order and cancel packages".

--
meow
_ivan




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