[freeside] Remote Host Disconnected: Connection lost after ssh connect

Koos Strydom strydom at prosperitas.com.au
Thu Jun 15 16:30:53 PDT 2000


ivan wrote:

> A starting point is the Freeside customer creation screen; don't attempt
> the signup server until that works.
>
> Since you see the connection in your shell machine's log, it sounds like
> you have your `shellmachine' configuration value set correctly.
>
> If installing consistant versions of F-Secure ssh-1.2.27 or OpenSSH
> doesn't fix your problem, some other things to check:
>
> - Try, as the freeside user, running the ssh command with the same
>   switches as in svc_acct.pm.
> - Is there something in your environment or PATH when you login manually,
>   which allows things to work, but isn't present when running from
>   within Freeside?
>
> On Thu, Jun 15, 2000 at 11:57:12PM +1200, Gordon Smith wrote:
> > If your using OpenSSH 2.1, check versions on BOTH machines. SSH2 doesn't
> > come with ver 1. It will auth then disconnect if version 2 is trying to use
> > version 1 compatability mode. It needs to have ssh1 installed, and ssh1
> > compatability set up in /etc/ssh2/ssh_config.
> >
> >
> > ----- Original Message -----
> > From: "Koos Strydom" <strydom at prosperitas.com.au>
> > To: <ivan-freeside at sisd.com>
> > Sent: Thursday, June 15, 2000 11:31 PM
> > Subject: [freeside] Remote Host Disconnected: Connection lost after ssh
> > connect
> >
> >
> > > Hi Ivan,
> > >
> > > I'm in the process of testing freeside to implement it on our production
> > > system ASAP.
> > > I'm quite confident that the config is as described in the
> > > documentation, but cannot seem to be able to get user accounts created
> > > on our shell, mail or radius machines.
> > >
> > > I can as user freeside login to the aforementioned machines using the
> > > command ssh root at host without any hassle, but when I use signup.cgi, the
> > > WEB server just stands there and wait for a reply from the shell
> > > machine. When I use the manual create customer page it seems that
> > > everything is processed, but examining the other hosts I found no
> > > records created in /etc/passwd or no user directories created.
> > >
> > > On checking the shell machines error log I found that user root did get
> > > authenticated with sshd, but the remote host got diconnected
> > > immediately.
> > >
> > > I've also inserted the following lines into svc_acct.pm to verify that
> > > the variables is passed to svc_acct.pm
> > > warn $username;
> > > warn $uid;
> > > warn $dir;
> > > warn $shell;
> > > warn $shellmachine;
> > > and the errorlog verified that the variables is passed.
> > >
> > > What else can I look for?
> > >
> > > Your help will be appreciated,
> > >
> > > regards,
> > > Johannes Strydom
> > >
> > >
> >
>
> --
> meow
> _ivan

Thanks for a great piece of sofware and your quick response to my problem.
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