Newbie - Getting Freeside to work
mark.williamson at ebbs.com.au
Mon Dec 7 14:57:15 PST 1998
John Vozza wrote:
>I have been struggling to get freeside 1.1.6 to work. I now seem to have
>all the pieces in place but yet when I try to enter a new customer I get
>the following response back:
> Error updating customer information
> Your update did not occur because of the following error:
> Unknown state/county/country
> Hit the Back button in your web browser, correct this mistake, and
> submit the form again.
>I'm just not sure where to look to correct this problem. I selected as
>state "NJ" all New Jersey jokes aside, we are not unknown! Country shows
>on the form as US (hard coded?) and I see no place for county, well other
>then the State/county/country drop-down box. Pointers, direction, hits on
>my head with a clue bat?
Yes I had a simular problem.. but really it didn't show first up.. as I jump into the Tax Rate County page
cust_main_county.cgi and the first thing that I done was I hit Expand next to the AL, then I found myself in a form
cust_main_county-expand.cgi .. and I typed VIC.. but that was only due to the fact I didn't have a Australian state in
the system.. Latter I discovered that the new customer form would not process unless I used my added entry.. This
could be a bug.. not really sure... All I say have a play and post your result back here.. It could be a Bug, or could be
a problem on our understanding on how the program is meant to work.
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