[freeside-users] Signup gives error when signup_server-realtime is enabled

Stephen Mapunda mapunda at neso.co.tz
Thu Jan 4 12:33:43 PST 2018


Hi all

I am running version 4.3~git

I want to Run billing for self-signups immediately, and do not 
provision accounts which subsequently have a balance. That means I 
have enabled signup_server-realtime option in Global configuration as 
per the following procedure in documentation

Go to Configuration -> Settings and click on Edit Configuration

Find and setup the following:

     Set the signup_server-default_agentnum configuration value to a 
default agent number (i.e. 1:Internal).
     Set the signup_server-default_refnum configuration value to a 
default advertising source (i.e. 1:Internal).
     Set the signup_server-payby configuration value to the acceptable 
payment types for signups.
     Set the signup_server-realtime configuration value to run billing 
for signups immediately.



When the signup_server-realtime is enabled I get the following error 
in signup (signup.cgi)

Processing error

There has been an error processing your account. Please contact 
customer support.



When I disable signup_server-realtime  the account gets registered in 
the backend.

Please advice





_______________
Mr. Mapunda


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