[freeside-users] Un cancel package/customer

[Terence Rees Thomas]

Hi Brian,

Don't un cancel  the package, order a new packet.

Hope this helps.

Terry.

On Wed, 1 Mar 2017 at 15:45, Brian Mine <bbooker45 at gmail.com> wrote:

> Freeside 3.9
> Debian 8.3
> Perl 5.20.2
> Postgres 9.4.5
>
>
> When un cancelling a customer or package the customer is billed from the
> original setup date.
>
> Example. Customer drops service or disconnects, we cancel the package or
> customer. Final bill is paid and customer has a 0 balance. Upon reconnect
> we un cancel package but the next bill generated bills for every month
> since the customer's original sign up date. (Both while the package was
> active and inactive.)
>
> I'm sure this is some bone headed mistake on my part but I haven't been
> able to find it.
>
> Thanks for any help.
>
> Brian
>
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