[freeside-users] How do we clear pending payments?

Terry R. Thomas terry at sunnycyprus.net
Wed Apr 11 00:04:12 PDT 2012


Hi,
You need to void the payment in the customers payment history, this is done in Freeside.  

Terry R. Thomas
Administrator
SunnyCyprus.net

Sent from my iPad2



On 10 Apr 2012, at 21:52, "Kevin A. Etchison" <k.etchison at tri-lakes.net> wrote:

> Hello,
> 
> We are running FS 2.1.1 and we have a couple of pending payments that need to be removed so we can process new credit card transactions.  How do we go about this in the FS WebUI, or is this something that needs to be done at the database and if so what tables data needs to be modified?
> 
> Thanks,
> 
> 
> -------------------------------------------------- 
> Kevin Etchison 
> Tri-lakes Internet, Inc. Customer Care 
> k.etchison at tri-lakes.net 
> http://www.tri-lakes.net 
> Ph: 417-335-7889 
> Fax: 417-973-0403 
> 
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