[freeside-users] RT Missing Formatting

[Jason Hall]

I had a similar problem recently, and the problem came from the
freeside root, and the RT conf files. It kept clobbering my settings,
and ignoring ones in Site_Local for some reason. I had to go in and
manually fix that setting after each install call as I was tweaking
things.

On Tue, Nov 22, 2011 at 7:31 PM, Ivan Kohler <ivan at freeside.biz> wrote:
> On Sat, Nov 12, 2011 at 01:41:23AM -0600, Brian Booker wrote:
>>
>> New installation. RT is missing its formatting.  I have no
>> 'main-squished.css' in /freeside/rt/NoAuth/css/freeside2.1/
>
> Neither does anyone else.  This is generated from main.css on-the-fly by
> rt/NoAuth/css/dhandler
>
>> Some searching turned up a reference to double "//" in the page source,
>> which I do have in my installation.
>
> I don't think this is the problem.
>
>> Apache shows the error:
>>
>> fatal: Can't get REMOTE_USER! for cgi CGI=HASH(0x34efb040) - you need to
>> setup Apache user authentication
>
> This makes me suspect htetc/freeside-rt.conf was not installed, does not have
> %%%FREESIDE_DOCUMENT_ROOT%%% substituted correctly, or is otherwise not taking
> effect correctly.
>
> Remove any manual edits from httpd.conf, make sure APACHE_CONF and
> FREESIDE_DOCUMENT_ROOT are set correctly in the Makefile, and run
> "make install-apache"
>
> --
> _ivan
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-- 
Jayce^

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