[freeside-users] Suspend Function
Jack Martin
jack.d.martin at magicwisp.com
Mon Aug 15 19:48:29 PDT 2011
Having trouble with the suspend function - I have never made it work
properly, so I am trying again.
I am sure it's something I am doing. I read this on the sqlexport -
am maybe I am missing something.
Radius group mapping to reason (via template user)
(svcnum|username|username at domain reasonnum|reason)
I have 17 9 in that field.
I have a Service Definition #17 svc_act with the Radius group of Disco
I have a Suspend Reason #9 for Non-Payment
When I suspend an account it goes out to the radius server, and
changes the group as it should, but it changes the user password.
That means the customer doesn't actually hit the Disco group because
they never authenticate. Can somebody tell me exactly what I have
messed up.
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