[freeside-users] Processing error log file?

[Ivan Kohler]

On Sat, May 03, 2008 at 09:52:14AM -0500, Gerald V Livingston II wrote:
> Still using Freeside 1.5.8

That's... interesting.

Certianly not outside the realm of possibility that Authorize.net is now 
requiring additional transaction data than what we sent for transactions 
back then.  One would think their error message would be somewhat more 
informative in that case.

> Where would I find a record of what is happening when I get the following.
> 
> AuthorizeNet error: An error occurred during processing. Please try again.

Everything after "AuthorizeNet error:" is the error message coming back 
from Authorize.net.

> I am logged in to my Authorize.Net web interface and I see no downtime 
> announcements.

You seem to feel this correlates accurately to actual Authorize.net 
problems.  I don't find that to be the case.

> Billing ran fine 10 hours ago. Now I can't process 
> payments and I can't find a log file of why.

There is no additional information in a log file.  You are sending 
transactions to Authorize.net and they are replying with an error: "An 
error occurred during processing. Please try again.".

You probably need to contact your processor, not the Freeside mailing 
list, to determine why they are suddently rejecting your transactions.

-- 
_ivan