[freeside-users] updating customer info nukes agent_custid

[Ivan Kohler]

This is now fixed.  Will be in 1.7.4.  There's also a configuration 
option to allow manual agent_custid editing.

-- 
_ivan


On Tue, May 20, 2008 at 12:18:21AM -0400, Charles Sprickman wrote:
> Howdy,
> 
> I found an odd problem that I've been able to duplicate in a few Freeside 
> installs that I'm using for testing.  I imported a number of clients and 
> in the CSV file I mapped the old billing system's customer ID to 
> "agent_custid" (or "Agent customer ref#" in the web UI).  When I view the 
> imported customers, this field is filled-in.
> 
> If I alter something (in my case, turning on postal invoices), 
> agent_custid in the cust_main table gets nuked.  From the history table:
> 
> freeside=>  SELECT historynum, history_date, history_action, custnum, 
> agent_custid from h_cust_main where custnum = 4173 order by history_date;
>   historynum | history_date | history_action | custnum | agent_custid
> ------------+--------------+----------------+---------+--------------
>         4263 |   1211171728 | insert         |    4173 | 134
>         5135 |   1211251459 | replace_old    |    4173 | 134
>         5136 |   1211251459 | replace_new    |    4173 |
> (3 rows)
> 
> I can't quite follow the code, but I see in freeside/edit/cust_main.cgi 
> there's no mention of agent_custid, but there is this little snippet in 
> the script that processes the form (freeside/edit/process/cust_main.cgi):
> 
>   delete( $new->hashref->{'agent_custid'} )
>     unless $new->hashref->{'agent_custid'};
> 
> Replacing the delete with a noop doesn't change the behavior, so I'm 
> likely not on the right track.
> 
> Any ideas?  This is somewhat-pre-1.7.3.
> 
> Thanks,
> 
> Charles
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