[freeside-users] Best OS (Operating System) for Freeside

GlobalNet, NOC jeffa at globalco.net
Mon Aug 11 08:09:53 PDT 2008

First it is a mysql radius server i am connecting to,,
you may be right on  the MySQL Perl DBD not being installed
will have to lookup how to add that
as for the Export I have (using sqlrradius)
under the export host i have (radius)
DBI Datasource i have(IP Address to freeradius server)
database username and password have been filled

Thats all I have filled out ob thge export, wasn't sure if I needed anything 
else or not or what..
passing over the username and password

----- Original Message ----- 
From: "Richard Siddall" <richard.siddall at elirion.net>
To: "Freeside users mailing list" <freeside-users at sisd.com>
Sent: Monday, August 11, 2008 10:50
Subject: Re: [freeside-users] Best OS (Operating System) for Freeside

> GlobalNet, NOC wrote:
>> Basically you nailed the heart of my question..
>> I am basically getting ready to leave the Rodopi (Cost a Fortune)world.
> Good idea.  Make sure you test disaster recovery before going live with
> Freeside.
>> I installed freeside on Debian 4.0 (Test Machine) using the instructions
>> here
>> http://www.freeside.biz/mediawiki/index.php/Freeside:1.7:Documentation:InstallingUsingAPT
>> Experimental
> I *think* I've used those.
>> First Issue was
>> Anyway I get errors trying to connect to freeradius
>>       error:  Can't connect to data source radius, no database driver
>> specified and DBI_DSN env var not set at
>> /usr/local/share/perl/5.8.8/FS/cust_svc.pm line 476
> [snip]
> I assume you've got an SQL RADIUS export set up to talk to FreeRADIUS.
> What do you have set in the "DBI data source" (AKA datasrc) field?  It
> should be something like DBI:mysql:dbname:servername.  The error message
> makes it sound like that field could be empty.
> (Another common bug is running Freeside under PostgreSQL and failing to
> connect to a FreeRADIUS server that uses MySQL because you don't have
> the MySQL Perl DBD module installed.)
>> Second leaving the RT (Ticket System) clicking link back to billing Main 
>> it
>> has this address and I have no idea where to fix.
>> rootwood.420.am
> I'd go to /usr/local/etc/freeside and do a grep -r for that address.
>> Also this address shows up trying to create a ticket.
>> But if you correct the address it stll won't create one.
> It's fairly easy to skip a step in installation/configuration.
> I'm not an RT user so I don't have any idea where this could be set.
>> Jeff
> Regards,
> Richard Siddall
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