[freeside-users] RT Errors

Ivan Kohler ivan at sisd.com
Wed Feb 28 16:55:12 PST 2007


Suggest following the directions at
http://www.sisd.com/mediawiki/index.php/Freeside:1.7:Documentation:RT_Installation
(or httemplate/docs/install-rt.html for 1.5).

I would not attempt to use the native RT installation directly.

-- 
_ivan


On Mon, Feb 26, 2007 at 11:12:40PM -0500, Sales at MichianaWireless.Com wrote:
> 
> I was not in that directory, but when I went and issued the command from the
> correct directory this is what I got:
> 
> [freeside at billing rt]$ make initialize-database
> /usr/bin/perl //opt/rt3/sbin/rt-setup-database --action init --dba freeside
> --prompt-for-dba-password
> "my" variable $id masks earlier declaration in same scope at
> /opt/rt3/lib/RT/CustomField_Overlay.pm line 879.
> "my" variable $id masks earlier declaration in same scope at
> /opt/rt3/lib/RT/CustomField_Overlay.pm line 914.
> In order to create or update your RT database,Use of uninitialized value in
> concatenation (.) or string at //opt/rt3/sbin/rt-setup-database line 285.
> this script needs to connect to your Pg instance on  as freeside.
> Please specify that user's database password below. If the user has no
> database
> password, just press return.
> 
> Password:
> Now creating a database for RT.
> Creating Pg database freeside.
> DBD::Pg::db do failed: ERROR:  database "freeside" already exists
> DBD::Pg::db do failed: ERROR:  database "freeside" already exists
> ERROR:  database "freeside" already exists
> make: *** [initialize-database] Error 255
> 
> Thanks,
> John
> 
> > 
> > Were you in src/freeside-1.5.8/rt/ when you ran that make command?
> > Check
> > that because the line below is definitely in the rt Makefile but *NOT*
> > in
> > the main freeside Makefile. (line wrapped below)
> > 
> > initialize-database:
> >         $(PERL) $(DESTDIR)/$(RT_SBIN_PATH)/rt-setup-database --action
> > init
> > --dba $(DB_DBA) --prompt-for-dba-password
> > 
> > Gerald
> > _______________________________________________
> > freeside-users mailing list
> > freeside-users at sisd.com
> > http://420.am/cgi-bin/mailman/listinfo/freeside-users
> 
> _______________________________________________
> freeside-users mailing list
> freeside-users at sisd.com
> http://420.am/cgi-bin/mailman/listinfo/freeside-users

-- 
_ivan


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