[freeside-users] RT Errors
Sales at MichianaWireless.Com
Sales at MichianaWireless.Com
Mon Feb 26 02:11:29 PST 2007
I am running freeside 1.5.8
HTML::Mason
All modules listed on the RT page are installed.
Fedora core 5
After enabling internal RT I can no longer goto sysadmin and edit the
configuration to even disable it. I get the following error:
error: ERROR: relation "queues" does not exist
executing SELECT id, name FROM queues WHERE disabled = 0 at
/usr/lib/perl5/site_perl/5.8.8/FS/TicketSystem/RT_External.pm line 222.
context: ...
218: my($self) = @_;
219:
220: my $sql = "SELECT id, name FROM queues WHERE disabled = 0";
221: my $sth = $dbh->prepare($sql) or die $dbh->errstr. " preparing $sql";
222: $sth->execute() or die $sth->errstr. " executing $sql";
223:
224: map { $_->[0] => $_->[1] } @{ $sth->fetchall_arrayref([]) };
225:
226: }
...
code stack:
/usr/lib/perl5/site_perl/5.8.8/FS/TicketSystem/RT_External.pm:222
/usr/lib/perl5/site_perl/5.8.8/FS/TicketSystem.pm:27
/usr/lib/perl5/site_perl/5.8.8/FS/Conf.pm:1497
/var/www/html/freeside/config/config.cgi:92
/var/www/html/freeside/autohandler:1
When I goto support/ticketing and click Ticketing Main I get:
error: RT couldn't store your session.
This may mean that that the directory '/opt/rt3/var/session_data' isn't
writable or a database table is missing or corrupt.
context: ...
86: };
87: undef $cookies{$cookiename};
88: }
89: else {
90: die loc("RT couldn't store your session.") . "\n"
91: . loc(
92: "This may mean that that the directory '[_1]' isn't writable or a
database table is missing or corrupt.",
93: $RT::MasonSessionDir
94: )
...
code stack: /var/www/html/freeside/rt/Elements/SetupSessionCookie:90
/var/www/html/freeside/rt/autohandler:73
/var/www/html/freeside/autohandler:1
I am wondering about this as I got this message when setting up:
After that, you need to initialize RT's database by running
'make initialize-database'
make[1]: Leaving directory `/usr/src/freeside-1.5.8/rt'
But when I do the make initialize-database I get:
[root at billing freeside-1.5.8]# make initialize-database
make: *** No rule to make target `initialize-database'. Stop.
What am I missing?
Thanks,
John
More information about the freeside-users
mailing list