[freeside-users] Disabling RT?

Jeff Finucane jeff at cmh.net
Fri Feb 9 17:18:43 PST 2007

Charles Sprickman <spork at bway.net> wrote on
   Fri, 9 Feb 2007 17:34:19 -0500 (EST)....

| At the moment, I'm not looking to use RT so I have set "RT_ENABLED=0" in 
| the Makefile.
| For example, in 1.7.2, clicking on the "edit config" link in the main 
| freeside setup screen yields the following SQL error:
| error: 	ERROR: relation "queues" does not exist
| executing SELECT id, name FROM queues WHERE disabled = 0 at 
| /usr/local/lib/perl5/site_perl/5.8.8/FS/TicketSystem/RT_External.pm line 
| 241.

  cat < /dev/null > ${FREESIDE_CONF}/${DATASOURCE}/ticket_system

where ${FREESIDE_CONF} and ${DATASOURCE} are the values from the makefile.

jeff at cmh.net

"There is no worse tyranny than to force a man to pay for what he does
 not want merely because you think it would be good for him." 

 Professor Bernardo de le Paz
  [ R.A. Heinlein -- "The Moon is a Harsh Mistress" ]

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