[freeside-users] RT install failure
Gerald V. Livingston II
gerald.freeside at sysmatrix.net
Sun Aug 20 14:30:43 PDT 2006
NOTE: Attached is the output from the apache-ssl error log
Fresh 1.5.8-cvs install
Debian Sarge (fresh install)
Figured I'd install RT on this round.
/opt/rt3/var/session_data/ is freeside:freeside rwxrwx---
apache-ssl is running as freeside:freeside
I'm getting this when I click "Ticketing Main" to try to create the first RT user::
error: RT couldn't store your session.
This may mean that that the directory '/opt/rt3/var/session_data' isn't writable or a database table is missing or corrupt.
context:
...
86: };
87: undef $cookies{$cookiename};
88: }
89: else {
90: die loc("RT couldn't store your session.") . "\n"
91: . loc(
92: "This may mean that that the directory '[_1]' isn't writable or a database table is missing or corrupt.",
93: $RT::MasonSessionDir
94: )
...
code stack: /var/www/freeside/rt/Elements/SetupSessionCookie:90
/var/www/freeside/rt/autohandler:73
/var/www/freeside/autohandler:1
Do I need to finish the "Administration" part of setting up Freeside before this will work or is there something else going on? It appears to be a database error from looking at the output of the apache-ssl error log.
Thanks,
Gerald
-------------- next part --------------
DBD::Pg::st execute failed: ERROR: relation "users" does not exist
RT::Handle=HASH(0xab99970) couldn't execute the query 'SELECT * FROM Users WHERE LOWER(Name) = LOWER(?)' at /usr/local/share
/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 505
DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0xab99970)', 'SELECT * FROM Users WHERE LOWER(Name) = LOWE
R(?)', 'RT_System') called at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Record.pm line 1218
DBIx::SearchBuilder::Record::_LoadFromSQL('RT::CurrentUser=HASH(0xacb1cb0)', 'SELECT * FROM Users WHERE LOWER(Name)
= LOWER(?)', 'RT_System') called at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Record.pm line 1133
DBIx::SearchBuilder::Record::LoadByCols('RT::CurrentUser=HASH(0xacb1cb0)', 'LOWER(Name)', 'HASH(0x8961ebc)') called a
t /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Record/Cachable.pm line 137
DBIx::SearchBuilder::Record::Cachable::LoadByCols('RT::CurrentUser=HASH(0xacb1cb0)', 'LOWER(Name)', 'HASH(0x8961ebc)'
) called at /opt/rt3/lib/RT/Record.pm line 392
RT::Record::LoadByCols('RT::CurrentUser=HASH(0xacb1cb0)', 'Name', 'RT_System') called at /usr/local/share/perl/5.8.4/
DBIx/SearchBuilder/Record.pm line 1078
DBIx::SearchBuilder::Record::LoadByCol('RT::CurrentUser=HASH(0xacb1cb0)', 'Name', 'RT_System') called at /opt/rt3/lib
/RT/CurrentUser.pm line 254
RT::CurrentUser::LoadByName('RT::CurrentUser=HASH(0xacb1cb0)', 'RT_System') called at /opt/rt3/lib/RT.pm line 152
RT::Init() called at /usr/local/etc/freeside/handler.pl line 301
HTML::Mason::handler('Apache=SCALAR(0x8acc0e8)') called at /dev/null line 0
eval {...} called at /dev/null line 0
DBD::Pg::st execute failed: ERROR: relation "users" does not exist
RT::Handle=HASH(0xab99970) couldn't execute the query 'SELECT * FROM Users WHERE LOWER(Name) = LOWER(?)' at /usr/local/share
/perl/5.8.4/DBIx/SearchBuilder/Handle.pm line 505
DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0xab99970)', 'SELECT * FROM Users WHERE LOWER(Name) = LOWE
R(?)', 'Nobody') called at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Record.pm line 1218
DBIx::SearchBuilder::Record::_LoadFromSQL('RT::CurrentUser=HASH(0x8961e14)', 'SELECT * FROM Users WHERE LOWER(Name)
= LOWER(?)', 'Nobody') called at /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Record.pm line 1133
DBIx::SearchBuilder::Record::LoadByCols('RT::CurrentUser=HASH(0x8961e14)', 'LOWER(Name)', 'HASH(0x8961e38)') called a
t /usr/local/share/perl/5.8.4/DBIx/SearchBuilder/Record/Cachable.pm line 137
DBIx::SearchBuilder::Record::Cachable::LoadByCols('RT::CurrentUser=HASH(0x8961e14)', 'LOWER(Name)', 'HASH(0x8961e38)'
) called at /opt/rt3/lib/RT/Record.pm line 392
RT::Record::LoadByCols('RT::CurrentUser=HASH(0x8961e14)', 'Name', 'Nobody') called at /usr/local/share/perl/5.8.4/DBI
x/SearchBuilder/Record.pm line 1078
DBIx::SearchBuilder::Record::LoadByCol('RT::CurrentUser=HASH(0x8961e14)', 'Name', 'Nobody') called at /opt/rt3/lib/RT
/CurrentUser.pm line 254
RT::CurrentUser::LoadByName('RT::CurrentUser=HASH(0x8961e14)', 'Nobody') called at /opt/rt3/lib/RT.pm line 156
RT::Init() called at /usr/local/etc/freeside/handler.pl line 301
HTML::Mason::handler('Apache=SCALAR(0x8acc0e8)') called at /dev/null line 0
eval {...} called at /dev/null line 0
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