[freeside] Negative Payments

[Jeff Finucane]

"Peter Kolbe" <peter at venturenet.co.za> wrote on
   Thu, 3 Mar 2005 10:50:08 +0200....

+----------
| Mailing-List: contact ivan-freeside-help at sisd.com; run by ezmlm
| Message-ID: <000a01c51fce$00b0adb0$2c180ec4 at peterlaptop>
| From: "Peter Kolbe" <peter at venturenet.co.za>
| To: <ivan-freeside at sisd.com>
| References: <003101c51f2a$28ad9840$2c180ec4 at peterlaptop> <4225C9B5.3070500 at ambra.ro> <20050302221225.GI16801 at 420.am>
| Subject: Re: [freeside] Negative Payments
| 
| What used to happen is, when the charges are entered into cust_pay_batch 
| (freeside-1.3.1) we had it automatically mark that amount as paid.
| When the file came back from the bank (saying which payments were rejected) 
| we then entered negative amounts in the payment field (to declare that they 
| owe us money, and so they will be 'double billed' the next run.)
| 
| i cannot seem to reason how this would be a 'credit' or 'refund'
+----------

  I would suggest not marking the amount paid until you receive confirmation
from the bank.  Otherwise you are in essence extending credit to your
customer.  Refund does seem to be the best fit for what you are doing now.
That is, you are refunding the customer's bank account with ficticious funds
you never had.

-- 
jeff at cmh.net

"There is no worse tyranny than to force a man to pay for what he does
 not want merely because you think it would be good for him." 

 Professor Bernardo de le Paz
  [ R.A. Heinlein -- "The Moon is a Harsh Mistress" ]