[freeside] Re: Error: Illegal or empty (text)

[Diane Xu]

Thanks for all your replies.  

Just a guess, is it possible that the error was caused by browsers?  I
found that after I switched my browser from windows 2K with IE version
6.0.2800.1106 to Red Hat Linux 9.2 with Mozilla 1.2.1, the error never
happened again (well, as long as the input is valid).   

Thanks.  

Have a nice weekend!

-diane

 

-----Original Message-----
From: scott at ruralnetwork.net [mailto:scott at ruralnetwork.net] 
Sent: Tuesday, March 16, 2004 4:21 PM
To: ivan-freeside at sisd.com
Subject: [freeside] Re: Error: Illegal or empty (text)

That means that your perl was not built with threading support.  That is

good - for freeside anyway.  But it doesn't solve your problem. 

 --
Scott Langley
scott at ruralnetwork.net
Systems Administrator
Rural Network Services 


Diane Xu writes: 

> Mine shows:
> usethreads=undef use5005threads=undef useithreads=undef
> usemultiplicity=undef 
> 
> -diane 
> 
>  
> 
> -----Original Message-----
> From: scott at ruralnetwork.net [mailto:scott at ruralnetwork.net] 
> Sent: Tuesday, March 16, 2004 3:00 PM
> To: ivan-freeside at sisd.com
> Subject: [freeside] Re: Error: Illegal or empty (text) 
> 
> You can see if your perl was built with threading support with this
> command:  
> 
> perl -V| grep usethreads  
> 
> If it was, you should see some output like:  
> 
> usethreads=define  
> 
>  --
> Scott Langley
> scott at ruralnetwork.net
> Systems Administrator
> Rural Network Services  
> 
> 
> Diane Xu writes:  
> 
>> The Perl version I'm using is 5.8.0 (sorry, I mistakenly said it was
>> 5.6.1 in my previous email).  It comes with OpenBSD 3.3, so I don't
> know
>> whether it is compiled with threading support enabled.    
>> 
>> Postgresql 7.3.2
>> Apache     1.3.29  
>> 
>> -diane  
>> 
>> -----Original Message-----
>> From: scott at ruralnetwork.net [mailto:scott at ruralnetwork.net] 
>> Sent: Tuesday, March 16, 2004 10:04 AM
>> To: ivan-freeside at sisd.com
>> Subject: [freeside] Re: Error: Illegal or empty (text)  
>> 
>> I'm encountering the same issues - intermittently - with the
> Postgresql
>> 7.4, 
>> Apache 1.3.29, and Perl 5.8.3 that come with the installion of
> Mandrkake
>> 10, 
>> while trying various versions of the CGI module - and with
> Apache::ASP.  
>> 
>> I'd be curious to know which versions of Postgresql and Perl you are
>> running 
>>  - and whether or not your Perl is compiled with threading support
>> enabled.  
>> I'm going to try re-compiling my Perl with threading support disabled
>> and 
>> see if that solves the problem.   
>> 
>>  --
>> Scott Langley
>> scott at ruralnetwork.net
>> Systems Administrator
>> Rural Network Services   
>> 
>> Diane Xu writes:   
>> 
>>> I believe I did fill out all the necessary fields.  For example, the
>>> error showed up when I tried to create a new agent type.  With
> exactly
>>> the same input, I was failed on the first time but succeeded on the
>>> second.  And this happened several times already.  I tried to go
down
>> to
>>> the code, and I found cgi->param('error') flag was up whenever this
>>> happened.     
>>> 
>>> diane   
>>> 
>>> -----Original Message-----
>>> From: Jeremy Davis [mailto:jeremy at manageisp.com] 
>>> Sent: Tuesday, March 16, 2004 7:15 AM
>>> To: ivan-freeside at sisd.com
>>> Subject: RE: [freeside] Error: Illegal or empty (text)   
>>> 
>>> Nope you are running the right version of CGI.pm.  Maybe you are not
>>> filling
>>> out a field that needs to be filled in.   
>>> 
>>> Jeremy   
>>> 
>>> 
>>>> -----Original Message-----
>>>> From: Diane Xu [mailto:diane.xu at atssolutions.net]
>>>> Sent: Monday, March 15, 2004 1:30 PM
>>>> To: ivan-freeside at sisd.com
>>>> Subject: RE: [freeside] Error: Illegal or empty (text)   
>>>>
>>>>
>>>> I checked my CGI.pm version, it is 2.8.1.  Is it too old?  And I
> also
>>>> found some other CGI.pm files inside of freeside, do I need to take
>>> care
>>>> of them too?  Thanks a lot.   
>>>>
>>>> -diane   
>>>>
>>>> -----Original Message-----
>>>> From: Jeremy Davis [mailto:jeremy at manageisp.com]
>>>> Sent: Friday, March 12, 2004 12:50 PM
>>>> To: ivan-freeside at sisd.com
>>>> Subject: RE: [freeside] Error: Illegal or empty (text)   
>>>>
>>>> I know this is limited, but this all I have.  There is a perl
module
>>>> called
>>>> perl CGI.  The file is CGI.pm.  When I was installing something via
>>> CPAN
>>>> that had a dependency of CGI.pm, it was upgrade to a version > 3 .
> I
>>>> downgraded it back to 2.89 and it worked again.  I tracked the
>> problem
>>>> to a
>>>> CGI.pm method, so I just took a shot in the dark.  I am a python
and
>>> php
>>>> coder myself so my knowledge of perl is limited to 50 line utility
>>>> scripts.   
>>>>
>>>> Jeremy   
>>>>
>>>>
>>>> > -----Original Message-----
>>>> > From: Diane Xu [mailto:diane.xu at atssolutions.net]
>>>> > Sent: Friday, March 12, 2004 12:41 PM
>>>> > To: ivan-freeside at sisd.com
>>>> > Subject: RE: [freeside] Error: Illegal or empty (text)
>>>> >
>>>> >
>>>> > Thanks for your reply.  Can you tell me in more detail?  How to
>>> "back
>>>> > down" cgi.pm?
>>>> >
>>>> > Thanks!
>>>> >
>>>> > -diane
>>>> >
>>>> > -----Original Message-----
>>>> > From: Jeremy Davis [mailto:jeremy at manageisp.com]
>>>> > Sent: Friday, March 12, 2004 9:02 AM
>>>> > To: ivan-freeside at sisd.com
>>>> > Subject: RE: [freeside] Error: Illegal or empty (text)
>>>> >
>>>> > I had to back down the CGI.pm module when I had the same problem.
>>>> >
>>>> > Jeremy
>>>> >
>>>> >
>>>> > > -----Original Message-----
>>>> > > From: Kristian Hoffmann [mailto:khoff at pc-intouch.com]
>>>> > > Sent: Friday, March 12, 2004 1:18 AM
>>>> > > To: ivan-freeside at sisd.com
>>>> > > Subject: Re: [freeside] Error: Illegal or empty (text)
>>>> > >
>>>> > >
>>>> > > Check your services definitions (View/Edit Services).  It
sounds
>>>> like
>>>> > you
>>>> > > have a blank service name.
>>>> > >
>>>> > > -Kristian
>>>> > >
>>>> > > On Thu, 11 Mar 2004, Diane Xu wrote:
>>>> > >
>>>> > > > Hi there,
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > When I added new services, sometimes (not always) I got the
>>>> > following
>>>> > > > error message:
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > Error:  Illegal or empty (text) (error code
>>> illegal_or_empty_text)
>>>> > svc
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > I did check the input fields, they were valid input.
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > I got the same message when I tried to add other things
>>> (packages,
>>>> > > > agents, agent types, new customers, etc.)  too.
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > Can anybody help me on this?  Thanks a lot.
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > (I'm using OpenBSD 3.3, apache 1.3.xx, and freeside 1.4.1)
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > > -diane
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > > >
>>>> > >
>>>> > >
>>>> >   
>>>>
>>>>
>>> 
>>  
>