[freeside] Error: Illegal or empty (text)

[Jeremy Davis]

Ivan,

I am not sure if you remember, but I used to work for Slice Networks, we
came out to Redwood on a Sunday and ate at a Chinese restaurant, I think it
was a year or so ago.  I do apologies for my vague replies.  What is the
proper way to report bugs?  Should I send them to this list or is there a
developer list?  I am at WISPCon a wireless isp convention, giving a few
speeches of radius and ISP security.  I will be able to report more when I
get back home or if I get a chance later tonight. Off the top of my head I
have the following:

Redhat 9
Mod_perl 1.99
Apache::ASP
perl 5.8.x ( I will get the minor version number when I get a chance)

I noticed the error I was getting was the first parameter being sent in the
form.  When I started a new install I went to setup the first aspect of the
initial administration, svc_domain, and it failed.  I then noticed every
form the existed did the same thing.  I have never coded OO perl before, so
I took a stab in the dark and backed down the version and it worked.  I
noticed it was one package that was upgraded when installing other CPAN
modules for freeside.  I am assuming if a perl module has a dependency, it
will be upgraded as well?  If anything else is needed just ask.






> -----Original Message-----
> From: Jeremy Davis [mailto:jeremy at manageisp.com]
> Sent: Tuesday, March 16, 2004 10:15 AM
> To: ivan-freeside at sisd.com
> Subject: RE: [freeside] Error: Illegal or empty (text)
>
>
> Nope you are running the right version of CGI.pm.  Maybe you are
> not filling
> out a field that needs to be filled in.
>
> Jeremy
>
>
> > -----Original Message-----
> > From: Diane Xu [mailto:diane.xu at atssolutions.net]
> > Sent: Monday, March 15, 2004 1:30 PM
> > To: ivan-freeside at sisd.com
> > Subject: RE: [freeside] Error: Illegal or empty (text)
> >
> >
> > I checked my CGI.pm version, it is 2.8.1.  Is it too old?  And I also
> > found some other CGI.pm files inside of freeside, do I need to take care
> > of them too?  Thanks a lot.
> >
> > -diane
> >
> > -----Original Message-----
> > From: Jeremy Davis [mailto:jeremy at manageisp.com]
> > Sent: Friday, March 12, 2004 12:50 PM
> > To: ivan-freeside at sisd.com
> > Subject: RE: [freeside] Error: Illegal or empty (text)
> >
> > I know this is limited, but this all I have.  There is a perl module
> > called
> > perl CGI.  The file is CGI.pm.  When I was installing something via CPAN
> > that had a dependency of CGI.pm, it was upgrade to a version > 3 .  I
> > downgraded it back to 2.89 and it worked again.  I tracked the problem
> > to a
> > CGI.pm method, so I just took a shot in the dark.  I am a python and php
> > coder myself so my knowledge of perl is limited to 50 line utility
> > scripts.
> >
> > Jeremy
> >
> >
> > > -----Original Message-----
> > > From: Diane Xu [mailto:diane.xu at atssolutions.net]
> > > Sent: Friday, March 12, 2004 12:41 PM
> > > To: ivan-freeside at sisd.com
> > > Subject: RE: [freeside] Error: Illegal or empty (text)
> > >
> > >
> > > Thanks for your reply.  Can you tell me in more detail?  How to "back
> > > down" cgi.pm?
> > >
> > > Thanks!
> > >
> > > -diane
> > >
> > > -----Original Message-----
> > > From: Jeremy Davis [mailto:jeremy at manageisp.com]
> > > Sent: Friday, March 12, 2004 9:02 AM
> > > To: ivan-freeside at sisd.com
> > > Subject: RE: [freeside] Error: Illegal or empty (text)
> > >
> > > I had to back down the CGI.pm module when I had the same problem.
> > >
> > > Jeremy
> > >
> > >
> > > > -----Original Message-----
> > > > From: Kristian Hoffmann [mailto:khoff at pc-intouch.com]
> > > > Sent: Friday, March 12, 2004 1:18 AM
> > > > To: ivan-freeside at sisd.com
> > > > Subject: Re: [freeside] Error: Illegal or empty (text)
> > > >
> > > >
> > > > Check your services definitions (View/Edit Services).  It sounds
> > like
> > > you
> > > > have a blank service name.
> > > >
> > > > -Kristian
> > > >
> > > > On Thu, 11 Mar 2004, Diane Xu wrote:
> > > >
> > > > > Hi there,
> > > > >
> > > > >
> > > > >
> > > > > When I added new services, sometimes (not always) I got the
> > > following
> > > > > error message:
> > > > >
> > > > >
> > > > >
> > > > > Error:  Illegal or empty (text) (error code illegal_or_empty_text)
> > > svc
> > > > >
> > > > >
> > > > >
> > > > > I did check the input fields, they were valid input.
> > > > >
> > > > >
> > > > >
> > > > > I got the same message when I tried to add other things (packages,
> > > > > agents, agent types, new customers, etc.)  too.
> > > > >
> > > > >
> > > > >
> > > > > Can anybody help me on this?  Thanks a lot.
> > > > >
> > > > >
> > > > >
> > > > > (I'm using OpenBSD 3.3, apache 1.3.xx, and freeside 1.4.1)
> > > > >
> > > > >
> > > > >
> > > > > -diane
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> >
> >
>
>