[freeside] User management with exports - general operation

ivan at 420.am ivan at 420.am
Sun Jun 22 06:55:04 PDT 2003

Make sure you've edited your service definitions and enabled the desired
exports.  Any problems running exports will display on the "Account
View" detail page (or "Domain View" etc.) for that specific service and
also on the "Sysadmin | View Pending Job Queue".

DBI 0.6.5 is ancient, if you didn't report the version incorrectly.


On Wed, Jun 18, 2003 at 10:54:58AM +0800, Andrew Furey wrote:
> Hi all,
> I apologise in advance for the somewhat vague nature of this question...
> I'm setting up Freeside 1.4.1rc2 on Redhat 9 for a client. Other 
> versions as requested:
> Linux kernel 2.4.20
> Apache 2.0.40
> Apache::ASP 2.53
> Perl 5.8.0
> Postgresql 7.3.2
> DBD::Pg 1.22
> DBI 0.6.5
> Most of the system seems to work (as far as adding services, packages, 
> clients, etc). However I'm having trouble setting up (or understanding, 
> for that matter) the exports.
> In my case I'm only using the "shell commands to localhost" and "SQL to 
> radius" exports, to add new RADIUS users for PPP, and local system users 
> for both PPP and POP3 (a fairly simple setup, I would think).
> Unfortunately when I try to provision a service for a client, neither 
> export (I have them selected for the relevant services in the service 
> definitions) seems to work. I was initially getting a problem whereby 
> the SQL RADIUS export couldn't connect to the database (auth problems, 
> which I fixed), so I know that it's trying to run _something_. However, 
> the RADIUS database is not updated, nor is /etc/passwd (although 
> Freeside may add the new users to a file in the local exports directory, 
> I'm not sure).
> The documentation on the system doesn't seem to help much (ie. the note 
> at the top saying not to use it because it's out of date). I've seen a 
> post to this list (archived at 
> http://www.sisd.com/freeside/list-archive/msg00598.html) which says to 
> run svc_acct in cron, but that doesn't seem to make sense because the 
> clients would not be able to connect immediately.
> There doesn't seem to be anything listed in any of the system logs 
> (aside from the harmless "Database handle destroyed without explicit 
> disconnect").__ The settings in the Freeside system _seem_ to be OK 
> (there are no errors reported anywhere), it's just that the system 
> doesn't run any of the exports that I can see.
> I'm been working on this Freeside installation on and off for a few 
> weeks, and I must confess to being stumped. If someone out there could 
> give me some pointers as to how it is supposed to work, I would be much 
> obliged.
> If you need any further information on my setup, just ask.
> Thanks in advance...
> Andrew
> -- 
> ANDREW FUREY <andrew at terminus.net.au> - Sysadmin/developer for Terminus.
> Providing online networks of Australian lawyers (http://www.ilaw.com.au)
> and Linux experts (http://www.linuxconsultants.com.au) for instant help!
> Disclaimer: http://www.terminus.net.au/disclaimer.html. GCS L+++ P++ t++


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