[freeside] Sending and [re]sending statements
Randall Lucas
rlucas at tercent.net
Fri Jun 13 12:47:49 PDT 2003
Good afternoon Freesiders,
A great product you've put together here. I am considering putting it
into play, but I have two use cases which I am wondering how best to
fulfill (I can write software manually to fulfill each but would prefer
to do it the accepted or standard way).
When I receive the request "I lost invoice X, can I get it re-sent to
me," what is the accepted way to do so? It seems to me that if I
"bill" a user again when no new invoices have been created, a
non-overdue invoice does not get re-sent to him. How then shall I
re-send an invoice?
Separately, how shall I send a "statement" of all account activity in a
given month to a user? It seems to me that I can do this manually, by
SELECTing:
- cust_bill items
- cust_pay items
- cust_credit items
- cust_refund items
and thereby build up my own "statement" to send, but it seems so common
a task that an accepted method would be built in. I have looked at the
docs (and perhaps I am looking in the wrong place?) but they seem
developer-oriented whereas I have this user / process question.
I'm using 1.40 for my testing, but have read 1.41 docs.
Best,
Randall
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