[freeside] Help Desk support availabilty in freeside ?
ivan at 420.am
ivan at 420.am
Sun Jul 27 08:07:02 PDT 2003
RT support will be integrated in 1.5.0. Until then I recommend using it
standalone. http://www.bestpractical.com/rt/
On Sat, Jul 26, 2003 at 06:08:04PM -0700, Michael Milbrat wrote:
> Hi,
>
> I was curious if there is any support for the reseller agents to keep
> track of common problems and issues with thier customers? Also is a
> way to have these problem or issues sent to reseller agent's email?
> Would I have to get a seperate help desk type program? Thanks in
> advance.
>
>
> Michael Milbrat
> Network Administrator
--
_ivan
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