[freeside] Help Desk support availabilty in freeside ?

ivan at 420.am ivan at 420.am
Sun Jul 27 08:07:02 PDT 2003


RT support will be integrated in 1.5.0.  Until then I recommend using it
standalone.  http://www.bestpractical.com/rt/

On Sat, Jul 26, 2003 at 06:08:04PM -0700, Michael Milbrat wrote:
> Hi,
> 
> I was curious if there is any support for the reseller agents to keep
> track of common problems and issues with thier customers?  Also is a
> way to have these problem or issues sent to reseller agent's email?
> Would I have to get a seperate help desk type program?  Thanks in
> advance.
> 
> 
> Michael Milbrat
> Network Administrator

-- 
_ivan



More information about the freeside-users mailing list