[freeside] success... finally! Also some questions and obversations

[Rick Eicher II]

I am getting a 500 Internal Error so per Ivan request here is the error log

[Tue Mar 26 09:01:43 2002] [error] [asp] [18187] [error] can't find
svc_acct.svcnum 129 at /usr/local/lib/perl5/site_perl/5.6.1/FS/cust_svc.pm
line 175. <--> , /usr/local/lib/perl5/site_perl/5.6.1/Apache/ASP.pm line
1556

> -----Original Message-----
> From: ivan [mailto:ivan at 420.am]
> Sent: Tuesday, March 26, 2002 6:36 AM
> To: ivan-freeside at sisd.com
> Subject: Re: [freeside] success... finally! Also some questions and
> obversations
>
>
> On Tue, Mar 26, 2002 at 12:08:28PM +0000, Alan Murrell wrote:
> > A couple of observations/suggestions, and of course, some questions...
> >
> > 1) Documentation: In the part of the documentation where you go through
> > setting up the database in PostreSQL, would it be possible to include a
> > little bit about setting up the ph_hba.conf file?
>
> Anything is possible.  Send a documentation patch if you actually want to
> see it happen.
>
> > 2) This is prolly due mostly to the test machine I have
> FreeSide running on,
> > but I just thought I'd bring it up just in case.  The loading
> of the pages
> > seems awfully slow, although as I mentioned, my test machine
> isn't really
> > the most powerful out there (Cyrix 333MHz, 64MB RAM).  Do
> others find it a
> > little slow?  There's nothing wrong with that, really; just
> wanted to see if
> > it *is* my machine or not.
>
> For reference, the web demo runs on a K6/233 with 128mb RAM.  Get yourself
> some more RAM and turn down the number of Apache processes.  See
> http://perl.apache.org/tuning/ and
> http://perl.apache.org/guide/performance.html
>
> > 3) A lot of the time (maybe 1 in 3 times), after clicking on a
> "submit" or
> > "save" button, I would get a "500 Internal server error".
>
> THIS IS A USELESS PROBLEM REPORT.  If you can't post the contents of
> Apache's error.log, DON'T WASTE OUR TIME.
>
> > Also, I was viewing the pages in the Opera web browser (v6.0,
> Tech. Preview
> > 3), but have not had a chance to use another browser,
>
> If you don't have the time to perform simple tests with another browser
> yourself you are NOT READY to post to the mailing list about your
> problem.
> You are showing disrespect for the the time of myself and the other folks
> on the mailing list.  Take the time to test out your theory that it may be
> a browser problem BEFORE posting.
>
> > so the errors could
> > have had something to do with Opera (it does  good job of
> browsing the web
> > most of the time, but sometimes "hicuups"; this could be one of those
> > "hicuups"
>
> I occasionally test under Opera 5 but I don't use it, nor have I tried the
> "6.0 Tech. Preview".
>
> > 4) On a final note, I was going throught the instructions under
> > "Administration" in the Documentation (from the site).  I got as far as
> > entering in the Customer, and "ordering the Domain Hosting"
> package, but
> > when I went to the "Package View" screen to add my domain, there was no
> > "Add" button/link, as indicated in the instructions.  I clicked
> on pretty
> > much everything, but was unable to see any way to add my domain
> name to the
> > package.  Has the "add" button/link been taken away and replaced with
> > something else?  If so, what do I click on?  I really did click
> on pretty
> > much everything!
>
> "Add" became "Provision".
>
> --
> _ivan
>
>