[freeside] Problems with Freeside and DBM

[Dave Burgess]

That would solve it.  Your browser interface only has a REMOTE_USER when you
are using an authenticated web page.  If you don't have a REMOTE_USER in
your browser, you aren't authenticated.  For more information, see the
install notes (where this necessity is made abundantly clear) or the
information on .htaccess on the Apache Website.

Dave

Kristian Hoffmann wrote:

> Have you setup user authentication in Apache?  It doesn't sound like it.
> For either a 1.3.1 or 1.4.0preX setup, see the "Restrict access to this
> web interface" reference in the "New Installation" section of the
> documentation.
>
> -Kristian
>
> On Wed, 30 Jan 2002, Micheal Ennis wrote:
>
> > Hi List,
> >
> > We have installed all the required software listed below for Freeside
> > but whenever we try to run the new customer script from the browser I
> > get the following error.
> >
> > Can't get REMOTE_USER! for cgi CGI=HASH(0x804b5a4
> >
> > All software seems to install ok with no errors. The archives point us
> > to Authentication problems with DBM.
> >
> > Does anyone have any idea whats going here?
> >
> >
> >
> > SoftwareInstalled:
> >
> > Redhat Linux 7.2
> > perl 5.6.1
> > berkely db 1
> > mysql  3.23.43.1
> > apache 1.3.22 compliled with dbm
> > DBI Ver 1.201
> > DBD (MSQL-MYSQL-modules 1.2219)
> >
> >
> >
> >
> > Michael Ennis
> >