[freeside] Customer Add Error: Illegal of empty (numeric) domsvc

[ivan]

Provision

On Wed, Apr 24, 2002 at 02:19:18PM +1000, Mario Zuppini wrote:
> Ok, after stumbling across a few problems, i opted to restart the
> freeside install 
> for 2nd time, following everything in to par in the docs/admin.html
> file, until you
> get to the section where you just completed adding your new customer.
> 
> You get taken to a Customer View Screen and order this 'domain
> definition' package 
> you were asked to create, still all is fine until the next point.
> 
> Which is : From the Package View screen of the newly created package,
> choose (Add) to add the customer's service for this new package. 
> Add your own domain. 
> 
> Below I have included a copy of the Package View screen, and i for the
> life of me have no
> idea where tihs 'ADD' or how to get to an 'ADD' to do what it says.
> 
> ----------------------------------------------------------------
> Package View 
> 
> View this customer (#1) | Main Menu
> 
> Package information (suspend) (cancel) (edit dates)Package number 1 
> Package Domain Definition 
> Comment Domain Definition 
> Setup date (Not setup) 
> Next bill date   
> Order taker freeside 
>  
> 
> Service Information(Provision) domain definition 
> Choose (View/Edit) to view or edit an existing service
> Choose (Provision) to setup a new service
> ----------------------------------------------------------------
> 
> Thanks for your help
> 
> Mario,.
> 
> 
> -----Original Message-----
> From: ivan [mailto:ivan at 420.am] 
> Sent: Wednesday, 24 April 2002 12:12 PM
> To: ivan-freeside at sisd.com
> Subject: Re: [freeside] Customer Add Error: Illegal of empty (numeric)
> domsvc
> 
> 
> > 21 <http://203.34.142.9/aspdocs/edit/part_svc.cgi?21> 	 Domain
> > <http://203.34.142.9/aspdocs/edit/part_svc.cgi?21> 	 svc_domain
> > domain	 Fixed 	cybersol.com.au	
> >
> 
> It looks like you've added a service definition for a domain, but not
> actually provisioned one.  Also, you probably don't want to set domain
> to be a fixed value in the service definition - I doubt all your
> provisioned domain services should have the same domain. 
> 
> Follow all steps in httemplate/docs/admin.html.
> 
> On Wed, Apr 24, 2002 at 12:05:57PM +1000, Mario Zuppini wrote:
> > After once again going through the mailing lists cant find help so 
> > i'll try this..
> >  
> > Have finally come around to installing Freeside 1.4.0pre11 and trying 
> > to install the first customer just as a test, with all the fields 
> > completed im getting the following error..
> >  
> > Error: Illegal or empty (numeric) domsvc:
> >  
> > Now this is the package that im using for the customer, $1 Hour.
> >  
> > Service	 Table	 Field	 Modifier	
> > 1 <http://203.34.142.9/aspdocs/edit/part_svc.cgi?1> 	 $1
> > <http://203.34.142.9/aspdocs/edit/part_svc.cgi?1> Hour
> svc_acct
> > username	 Default 		
> > _password	 Default 		
> > popnum	 Default 		
> > uid	 Default 		
> > dir	 Default 		
> > slipip	 Fixed 	0.0.0.0	
> > seconds	 Fixed 	180000	
> > domsvc	 Fixed 	
> >  
> > Now im not sure about the *domsvc* bit at the end for the package so 
> > i've set it to fixed going off the error message i thought i have to 
> > set a number to this but it has a drop down box that is empty. As I 
> > was getting another error before I had it set to anything about 
> > Illegal or error (number) domsvc..I added this package to help out 
> > with the domsvc as they seem linked.
> >  
> > 21 <http://203.34.142.9/aspdocs/edit/part_svc.cgi?21> 	 Domain
> > <http://203.34.142.9/aspdocs/edit/part_svc.cgi?21> 	 svc_domain
> > domain	 Fixed 	cybersol.com.au	
> >  
> > Now after still having done this, im getting the error above when i 
> > try to add a user. Sorry if this is not enough information please just
> 
> > reply back asking for details and i'll hand them over..
> >  
> > Machine : i386
> > OS : Debian 2.2
> > Radius : IC-Radius 0.18.1
> > Freeside v1.4.0pre11
> > Perl v5.6.1
> > Server version: Apache/1.3.23 (Unix) Debian GNU/Linux (apache is 
> > running as the freeside user)
> >  
> > Please feel free to contact us with any further queries.
> >  
> > Thank You
> >  
> > Mario Zuppini
> > Systems Administrator
> >  
> > Total Cybersolutions
> > www.cybersol.com.au <http://www.cybersol.com.au/>
> >  
> > PO BOX 2081
> > Windsor QLD 4030
> > Australia
> > Phone : +617-3861-0882
> > Fax: +617-3861-0884
> > sysadmin at cybersol.com.au
> >  
> >  
> 
> -- 
> _ivan
> 

-- 
_ivan